Re: ACD with Unregistered endpoints configuration

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As a matter of fact you are right, there is a problem with that configuration.

Could anyone point me with a configuration that would satisfy my need.
To make things clear :
I want to route calls coming from an unregistered endpoint (a gateway
actually) to various agents who should be reachable with the same
number.

Any help appreciated still.

Best regards,
Guillaume



On 6/5/06, Teodor Georgiev <tgeorgiev@xxxxxxxxx> wrote:
>
> Virtual queues can be used merely with endpoints that communicate via RAS
> (ARQ/ACF)
>
> On Monday 05 June 2006 17:00, Guillaume Fraysse wrote:
> > Hello everyone,
> >
> > I'm trying to get GnuGk to work in the following configuration.
> > On one side I have a pool of customers that I route call to using the
> > ACD plug-in, and using the vqueue routing mechanism. That works fine.
> > On the other side I have an unregistered endpoint that calls
> > registered endpoints and that work fine too.
> >
> > But when I want my unregistered endpoint to call one of the virtuel
> > queue used by the ACD I get a "No destination for unregistered call"
> > log message. Does anyone has any hint on how to make that kind of
> > configuration work ?
> >
> > Extracts from the configuration file :
> > [RoutedMode]
> > GKRouted=1
> > H245Routed=0
> > CallSignalPort=1719
> > AcceptNeighborCalls=1
> > AcceptUnregisteredCalls=0
> > RemoveH245AddressOnTunneling=1
> > RemoveCallOnDRQ=0
> > DropCallsByReleaseComplete=1
> > SendReleaseCompleteOnDRQ=0
> > SupportNATedEndpoints=1
> > TranslateFacility=1
> >
> > [RoutingPolicy::OnARQ]
> > default=vqueue,explicit,internal
> >
> > [CTI::Agents]
> > VirtualQueueAliases=service1
> > RequestTimeout=10
> >
> > So when I call service1 from an unregistered endpoint I get the following
> > log : 2006/06/02 16:41:24.950 4       ProxyChannel.cxx(1331)  Q931s
> > GWRewrite source for 172.20.46.5:3023: setup H323 ID or E164
> > 2006/06/02 16:41:24.951 5            Routing.cxx(137)   ROUTING
> > Checking policy Explicit for request Setup CRV=3120
> > 2006/06/02 16:41:24.951 5            Routing.cxx(137)   ROUTING
> > Checking policy Internal for request Setup CRV=3120
> > 2006/06/02 16:41:24.951 3       ProxyChannel.cxx(1560)  Q931s   No
> > destination for unregistered call 00 5e 91 f0 f1 7b 11 da 83 fb c9 d8
> > 28 38 06 c3 fr
> > om 192.168.0.1:3023
> >
> > Any help appreciated.
> >
> > Best regards,
> > Guillaume
> >
> >
> > _______________________________________________________
> >
> > Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
> > Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549
> > Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users
> > Homepage: http://www.gnugk.org/
>
>
> _______________________________________________________
>
> Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx
> Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549
> Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users
> Homepage: http://www.gnugk.org/
>


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