I understand your problem, and in fact I'm experiencing the very same phenomemon.
Using Virtual queues and routing to locally registered endpoints on the gk is working very well in my environment (GnuGk 2.0.7, GnuGk ACD), but when trying to route to an external gateway I too get the correct ACFs but the Q931 setup of the calling endpoint seems wrong (still trying to call the VQueue and not the RouteToAlias number).
I'm going to investigate this and bring appropriate logs tomorrow
Best regards Loic
Glen wrote:
Thank you for responding.
Yes, I'm attempting to get ACD functionality. My problem is this:
I receive this RouteRequest: RouteRequest|10.10.10.10:1720|9199_endp|257|88555|95495:dialedDigits=pepe:h323_ID;
I Respond with this: rta drbunsen 9199_endp 257
& then I get these: ACF|10.10.10.10:1720|9199_endp|257|drbunsen:h323_ID|9549221072:dialedDigits=pepe:h323_ID|false; DCF|10.10.10.10|9199_endp|257|normalDrop;
Notice how the ACF with the new routed alias (drbunsen) has dropped the
destination number.
Not quite sure where to go from here.
-g
I send a RouteToAlias command in respond to RouteRequest in this format:
On Thu, 2004-01-29 at 04:29, Loic LE BEL wrote:
Hi Glen,
The RouteToAlias command should give GnuGk the real target where the call is to be routed to.
Thus your gateways don't need to be listed in VirtualQueueAliases otherwise you will have RouteRequest messages again and again when trying to route calls to them.
Are you using this feature to achieve some ACD functionnality ?
If not, a good configuration of [RasSrv::GWPrefixes] should be enough to make your call be routed to the right gateway considering their prefix.
Maybe can you provide an example of what you are trying to do with the VQueues for further help :-)
Best regards Loic
Glen wrote:
Good folk,
I apparently don't understand VirtualQueues; if someone could verify or
correct my understanding, I would appreciate it.
If I pass a number with the prefix specified in VirtualQueuePrefixes,
the status port will give me a RouteRequest message, & will expect a
RouteToAlias command specifying the h323id of the actual gateway to be
routed to.
I assume that the h323id name of the destination gateway also has to be
specified in VirtualQueueAliases.
This does not seem to work. Am I right? Wrong? Misunderstanding?
Thank you, Glen
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