On Mon, 06 Dec 2010 10:08:35 -0500, James wrote: > The alternative is silently > closing EOL'd bugs. I don't think silently closing bugs works well with > the principle of least surprise. The alternative is to communicate with the reporter much earlier. 1) When there is a stable update of the package the bug has been reported about. 2) When there is a new dist release, even if it doesn't contain a version upgrade of the software the bug has been reported about. 3) When the package maintainer has not responded in any way after N months. Case 1) may be especially helpful for products where version upgrades contain a large number of changes (including code redesign), which make it difficult or impossible to find out whether a bug has been fixed. The earlier automated (!) NEEDINFO request could also be used to point at a bug reporting HOWTO once more. And to repeat the request for a comment on the reproducibility and how to reproduce a problem. -- test mailing list test@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe: https://admin.fedoraproject.org/mailman/listinfo/test