On Tue, Nov 30, 2004 at 06:10:20PM -0500, gslink wrote: > You forget something. ALL bug reports MUST be properly documented. You > can't just report that it doesn't work. The cost of a usefull bug > report is anywhere from $500 to $15000 for a bug such as this because it > is necessary to spend the time to find out what is really wrong. Some > of these bugs cost so much we can't afford to report them. That was the > case here. It is simply not obvious what code is actually causing this > problem. We have several of these problems but all are going to need > lots of digging even to get a case that fails every time and a bug that > can't be reproduced is not the proper subject of a bug report. That's not necessarily the case for an open-source project. Many other people may be experiencing similar problems, and by reporting it, you give a starting point for bringing those people together to all contribute their experiences -- maybe dividing that $15,000 of work over 1500 users, which doesn't seem so bad. -- Matthew Miller mattdm@xxxxxxxxxx <http://www.mattdm.org/> Boston University Linux ------> <http://linux.bu.edu/>