On Mon, 2013-07-22 at 15:05 -0400, Fernando Cassia wrote: > It seems to me like you don't know how to report bugs. Bug reports > should include STEPS TO REPRODUCE, ALWAYS, it is not "OPTIONAL". [voice=droll] So is is your stated position that intermittent or hard to reproduce bugs are 'someone else's problem' or are you asserting they they don't exist? Either it sounds kinda retarded, sir.[1] If the reporter knows how to reproduce a bug, of course they should report that. But an unexplainable failure is still a failure, and a report at least begins a conversation and provides an entry point for future reporters to search on and add to, eventually the hope being to collect enough clues to point to a solution. In a perfect world every bug report would include a complete breakdown of the problem. Or heck, if we are wishing we could just assume every user is a skilled developer who can code in every language, understand the OO.o, Firefox codebases AND troubleshoot ACPI bugs in the kernel and every bug report could be expected to include a patch as well. Or why not assume that every user is a registered Fedora dev and can just contribute a fixed package and we could eliminate bugzilla entirely. In reality even a bad bug report is better than silence, at least a bad report indicates that there is likely to be a real problem, even if it can't be solved yet. [1] Those not following recent U.S. news probably won't get the cultural reference. It's just a bad joke, not a flame. (A pot, kettle sorta gag.)
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