Brian Pepple wrote:
On Tue, 2008-05-06 at 07:26 -0700, Toshio Kuratomi wrote:
<snip>
Brian, we probably want to list the ways to deal with bug reports in the
policy as many maintainers don't realize how many options there are for
getting help fixing a bug.
Here's what I've got right now (from Kevin's suggestion) in the section
regarding bugs:
"If you find yourself unable to handle the load of bugs from your
package(s), please ask for assistance on the fedora-devel and/or
fedora-test lists. Teaching triagers about how to triage your bugs or
getting help from other maintainers can not only reduce your load, but
improve Fedora. Consider reaching out for some (more) co-maintainers to
assist as well."
Yeah. I think it's worthwhile to mention something like this:
"Even bugs that you aren't capable of fixing yourself because they deal
with intricacies of the source code that you don't have the knowledge to
fix deserve a few moments of your time. You can report the bug upstream
for the user, ask for help from more code-oriented people on
fedora-devel, or check whether other distros have patches for the
problem. Always be sure to post to the bug report what you have done so
that the reporter has a proper expectation of whether you're working on
a fix or if it's something that has to wait on upstream action."
-Toshio
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