On Tue, Apr 8, 2008 at 11:25 AM, Les Mikesell <lesmikesell@xxxxxxxxx> wrote: > The story here is somewhat one-sided. Are there any equivalent thoughts on > the number of users experiencing the results of these bugs, the total > man-hours wasted by them on the user side, or what their response to them > should be? Sure there are. Out of 11,905 bugs right now, there are 3775 reporters. That averages out to about 3 per reporter. Of those 3775 reporters, 2408 have reported only one bug. Assume that all of them got our mail (we actually operated on around 3700 bugs), and it take 10 minutes to act on. Therefore, for 2408 people, we've requested 10 minutes of their time, or 401 man-hours. For the remaining 1367 reporters, I've requested 683 man-hours. Are those the numbers you were looking for? The numbers pale in comparison to the other numbers that I've posted, and these numbers are quite wrong. The numbers that I've presented here are based on the fact that we've asked for action on every bug, whereas in actuality, we've asked for action on 31% of that. It also assumes 3 per reporter, EVEN AFTER we've subtracted 2408 reports since they were reported by folks who only reported one bug, again, a flawed assumption, but quite liberal. -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list