> On Wed, 23 Jan 2008 11:06:22 -0900 > "Jeff Spaleta" <jspaleta@xxxxxxxxx> wrote: > >> I think you are wrong. Dead wrong. >> it does absolutely no good for me to attempt to act as a proxy for >> hardware breakage that I can't re-confirm with my own hardware. At >> some point the person experiencing the hardware problem has to be able >> to talk directly with a developer who is in a position to confirm and >> fix. Whether that means driving upstream developers to the fedora >> bugreport or driving users to upstream developers.... it doesn't >> matter. I refuse..REFUSE... to stop asking users with hardware >> specific breakage to be proactive and tap into the upstream resource >> when I can't confirm the problem. > > There is a huge difference between engaging the user and helping them > to contact upstream, or getting upstream in contact with the user, > basically facilitating that wonderful communication, and saying "Shut > up, that's upstream, go away" and closing the bug. Very true, it MUST be a collaborative exercise. > -- > Jesse Keating > Fedora -- All my bits are free, are yours? > -- > fedora-devel-list mailing list > fedora-devel-list@xxxxxxxxxx > https://www.redhat.com/mailman/listinfo/fedora-devel-list -- novus ordo absurdum -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
