Re: Private Bugzilla bugs

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On 10/21/2016 11:29 PM, Chris Murphy wrote:
> On Fri, Oct 21, 2016 at 1:16 PM, Michael Catanzaro <mcatanzaro@xxxxxxxxx> wrote:
>> On Fri, 2016-10-21 at 20:56 +0200, Florian Weimer wrote:
>>> Bugzilla is specifically not designed for keeping sensitive stuff
>>
>> Really? Every Bugzilla that I regularly work with (GNOME, WebKit, Red
>> Hat) has this feature. If you have a mailing list auto-CCed to a
>> component, well yeah that screws it up, but otherwise it seems to work
>> fine?
>>
>> Now, ABRT's heuristic for whether to make the bug private is really
>> terrible; you can imagine that any application that uses hash tables
>> will have "key" in the backtrace, and those all get set to private
>> unless the reporter decides to uncheck the box. So I never bother to
>> check what ABRT thinks is possibly-sensitive because it's *almost*
>> always wrong. Nor do I ever ask users for permission to set their bugs
>> public; the bug is usually never going to get fixed unless upstream can
>> see the backtrace, and there's almost never anything sensitive in the
>> backtrace. I do sanity-check the backtraces to check for obvious
>> sensitive data before setting them public. Nobody has complained yet.
>>
>> So I think the default is bad, but the functionality really is useful
>> to have if used more sparingly. Occasionally people will file a WebKit
>> bug and ooops there's a porn URL in the command line or the backtrace,
>> which can be embarrassing. Sometimes users don't care, sometimes they
>> do, and it's good to be able to mark those as private. Adam had another
>> example with passwords.
> 
> Does it makes sense to have something sanitize URLs and paths that
> start with /home by default? Seems like a scalpel vs backhoe is
> needed.
> 

Thank you for the tip.

An optional automatic data sanitization before submitting crash details to a
public bug tracker make sense to me [1]

However, the feature must be optional. Dealing with bugs opened by ABRT is
already complicated enough to discourage maintainers from reading those
reports. Hence, I cannot imagine making ABRT Bugzilla bugs less informative
by default.



Regards,
Jakub
ABRT

1: https://github.com/abrt/libreport/issues/458
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