On Sat, 05 Nov 2011 09:49:16 +0100, RH (Reindl) wrote: > guys this is not the way you can act with users treat them report > exactly where and how you like it, a few peopole will do, most > will never again report any bug and stop testing packages and > later if there are too few testers maintainers are whining "why?" If it's many users who are affected by the same bug, surely one of them can contribute a little bit and report the bug directly to the software developers. This is especially true for bugs the package maintainer cannot reproduce. Refusal to help with testing and bug-reporting will backfire eventually. It will be one of the users who will start whining about a pet peeve bug. Still, a user reporting a bug in Fedora bugzilla should get _some_ response rather sooner than later, even if it were a canned response or a fully automated one. Btw, with ABRT, many users just dump their report into bugzilla with only a few added words (if at all) and without out paying attention to NEEDINFO or questions asked by the package maintainer(s). -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/devel
