On Tue, Oct 12, 2010 at 7:03 PM, Adam Williamson <awilliam@xxxxxxxxxx> wrote: > On Tue, 2010-10-12 at 18:34 +0200, drago01 wrote: >> On Tue, Oct 12, 2010 at 6:30 PM, Adam Williamson <awilliam@xxxxxxxxxx> wrote: >> > On Tue, 2010-10-12 at 10:53 -0400, Neal Becker wrote: >> > >> >> I don't agree. There's nothing unusual about a dumbed-down interface for >> >> novices, with an 'advanced' tab hiding more options. >> > >> > As someone else has pointed out, a lot of usability experts consider >> > this a bad idea, for two reasons: >> > >> > 1) everyone thinks they're an expert, even if they're not, and hits >> > 'advanced' >> > >> > 2) it creates a confusing decision point for *everyone*: how do you know >> > if you need the 'advanced' options? You can't really know without >> > looking at them, so you have to look at them to decide if you need them, >> > so essentially we're presenting the advanced options to everyone... >> >> Well most people just press "Next", "Next", "Next" .... > > As I recall, several distros have done usability studies and found that > this isn't actually true. People have been *trained* to just press next, > next, next under specific circumstances - like Windows software > installation - but it's not everyone's default behaviour, especially the > kinds of people who tend to install Linux distributions. Any pointers to those studies? Not saying that you are lying, but I am actually interested to see them. > (Have you ever > observed people trying to use subway ticket machines in an unfamiliar > city? They certainly don't just click next, next, next, in my > experience. They read every screen carefully and worry which of the many > options to choose. Frequently, when the process is too complex, they > worry that they've somehow got something wrong, cancel, and start > over.) It involves money ;) > Even when people do it, it's more of an 'exasperation fallback': it's > what people do when they hit their breaking point of potential > decisions, they go 'oh what the hell, I'll just hit next on everything'. > If we get to that point we've already 'lost', because we exasperated the > user: even if they happen to get a fully functional install, they're not > happy with the experience. Or they think "don't care, just install the damn thing". -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/devel
