Am Freitag, den 20.11.2009, 23:05 +0000 schrieb Colin Walters: > On Fri, Nov 20, 2009 at 10:52 PM, Kevin Kofler <kevin.kofler@xxxxxxxxx> wrote: > > Colin Walters wrote: > >> In an anonymous crash system, there should be a "promote to bugzilla" > >> link, where people could comment. > > > > And how would you track down the original submitter if you need further > > information from him? > > You don't; the submitter of course should get a link to their crash > report, and can perform the bugzilla promotion on their own if they > have more to add. >From my experience they don't have anything to add, not even a small comment on what they were doing when the application crashed. This should be mandatory in abrt. I have many reports that even lack debuginfo and even if I tell users how to install it manually, I don't get a response. From now on I will set all these bugs to NEEDINFO REPORTER and if I don't hear back from them within 4 weeks, close their reports. I'm sure this is not how it's supposed to work because it's not fruitful and nether the maintainers nor the reporters are happy. Regards, Christoph -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
