Re: Another round of default app discussion

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On Tue, 2016-09-06 at 22:47 -0500, Michael Catanzaro wrote:
> One of our interns performed a usability test on Evolution. The
> results are at [1] and are highly negative. It seems the users had
> difficulty configuring Evolution to use their mail accounts; in
> particular, Gmail always rejects your password without any error
> message unless you configure Gmail to allow access to "less secure
> apps."

	Hi,
while the article says they used GNOME 3.20 and Fedora 24, the
screenshot of the password prompt shows a background which was used in
Fedora 23. I'm unsure which version they used in reality.

The thing is, the Evolution 3.20 has Google's OAuth2 implemented
natively, thus what you do when configuring a Google account is:
a) File->New->Mail Account
b) type your name and email user@xxxxxxxxx
c) click Next, the account gets prefilled for you
d) click Next and Finish

And now, you are not asked for your password, but a window with Google
login is opened instead, where you grant access for the Evolution to
your Google sources, just like with GOA. It cannot be simpler, I'm
afraid, and it uses the OAuth2, thus the secure thing.

Nonetheless, when I tried in the real Fedora 24, it turned out that the
above works only if users keep checked to use at least the calendar or
contacts part from the Google server, otherwise (when both are
unchecked by the user), the account asks for a password in the way as
on the screenshot. That's a bug, noted, I'll fix it for 3.22.

> Users found the interface to be outdated.

That's not fair. We want to be close to gtk+ widgets, but it's harder
each release of gtk+. We even were rejected recently:
https://bugzilla.gnome.org/show_bug.cgi?id=766773
The stock gtk+ widgets are insufficient as they are for the Evolution
use, where folders can have hundreds of thousands messages.

> ..., but the Evolution developers have been clear that they
> don't want any UI changes.

Right, that's true. Nonetheless, the opinion tends to change in the
time. Mine for sure. As Rishi said, I'd like to create an alternative
UI for the Mail part of the Evolution. A "modern" one. It's a future
feature, many background things require changes, thus it's just a plan,
an idea, at the moment. I saw mockup for the GNOME Mail. It can get
close to it.

> We should drop it (without replacement) for F26. I don't agree that
> mail clients are expected functionality for new computers in the age
> of webmail.

You seem to be concentrated on the Mail, but it's only 1/5 of the
Evolution. It knows Mail, Contacts, Calendars, Tasks and Memos, all
integrated in one application, cooperating together. I know you have
separate applications for it, but it's not the same. Like with the
Google Mail account at the beginning of this message, if you indicate
that you want to use also the Calendar and Contacts from the Google,
then you get it for free, with one credentials being entered only, all
together, in one step. No need to configure Mail, then Contacts, then
Calendar and even Tasks (yes, the Calendar checkbox provides both
Google calendars and tasks).

You also should not forget of the enterprise usage, like when people
need to connect to a Microsoft Exchange server. If you think that the
Geary + GNOME Contacts + GNOME Calendar + GNOME Tasks can handle the
enterprise usage, then it's great.

> And anyone typing Evolution in the overview will still find it,
> thanks to the Software search provider.

Hmm, application naming is a problem. Either you already know that a
certain application does certain things, or you are lost. Would you
ever think that "geary" means "mail application"? Similar with the
"Evolution", if you want to just look for an application which covers
all 5 parts (see above), then the last word you'd search for will be
"Evolution", unless you heard about it earlier. I'm not blaming here,
I'm just mentioning the fact.

In any case, if you (plural 'you') feel that the Evolution doesn't
worth it to be pre-installed, then feel free to remove it from the
Fedora Workstation pre-installed applications. After all, I've no voice
in these decisions. You can always push it back, in case it'll evolve
from the late 90's to the 21st century.
	Bye,
	Milan
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