Rahul Sundaram wrote:
Hi,
Do we have a instance of RT or trac setup to keep track of logo
requests?
No. We used to use a ticketing system and it was a royal pain in the
butt because it didn't work right, I ended up losing some requests, the
response piece was broken so I had to copy/paste information into my
mail client to respond manually and I didn't know if someone else who
might have been on the queue had already answered the ones I was
answering. And because the response piece didn't work it did not serve
the purpose as serving as a record since replies could not go thru it.
If not, should we?
Does anyone else want to help me with the queue? Last time I checked,
no. I'd rather not uproot my system (thunderbird templates), which while
manual actually works quite well for me, if there's no good reason to.
~m
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