Kayako. Cerberus is another option. Both have visible code when / if
modifications are needed, but both are also pay2play.
Can't recommend anything beyond those but I've gone through about thirty
different systems over the years.
On Tue, 2011-07-19 at 12:49 -0400, David Lemcoe wrote:
> osTicket is pretty sweet.
>
> On Tue, Jul 19, 2011 at 10:33 AM, Adam Wead <amsterdamos@xxxxxxxxx>
> wrote:
> I'd recommend Jira:
>
> http://www.atlassian.com/software/jira/
>
> We use it primarily for software projects and bug tracking,
> but it can easily be configured as a helpdesk application, and
> still be used for other things. Very configurable, easy to
> setup and maintain and they have reduced pricing for
> non-profits and government institutions. I'm not sure about
> HR applications, though.
>
> ____________________________________________
> Adam Wead
> Systems and Digital Collections Librarian
> Rock and Roll Hall of Fame and Museum
>
>
>
>
> On Tue, Jul 19, 2011 at 10:22 AM, Robert Heller
> <heller@xxxxxxxxxxxx> wrote:
> At Tue, 19 Jul 2011 12:32:50 +0100 CentOS mailing list
> <centos@xxxxxxxxxx> wrote:
>
> >
> > Hi all, sorry for being OT but would any of you
> recommend a ticketing system?
> > We'd like something pretty comprehensive to cover
> helpdesk and HR stuff as
> > well as software bugs/requests. There seems to be a
> million variations
> > out there.
>
>
>
> _______________________________________________
> CentOS mailing list
> CentOS@xxxxxxxxxx
> http://lists.centos.org/mailman/listinfo/centos
>
>
> _______________________________________________
> CentOS mailing list
> CentOS@xxxxxxxxxx
> http://lists.centos.org/mailman/listinfo/centos
_______________________________________________
CentOS mailing list
CentOS@xxxxxxxxxx
http://lists.centos.org/mailman/listinfo/centos
