Re: Adwords reports 3 times as many 'clicks' as the server log shows served.

[Yehuda Katz <yehuda@xxxxxxxxxx>]

On Fri, May 13, 2011 at 3:52 PM, Jeroen Geilman <jeroen@xxxxxxxxx> wrote:

On 05/13/2011 09:16 PM, Xavier Gallagher wrote:

I retrieve my logs via cpanel, if that is relevant.

You'd need to look at real server logs - not something dished up by a crapanel.

As far as I know, cPanel has a single apache access log that it uses for all users.

When you view your logs in cPanel, you are seeing the lines from the main log file that cPanel has decided "belong to you".

At least on my host/servers, unfortunately it frequently does not find every access (or error).

you need to ask your host to look through the log manually and hopefully there is some way they can find the extra lines that you might be missing.

- Y