Re: My webmail is not working

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Hi Richard,

Apache error log below

on Apr 04 16:53:10 2016] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips mod_wsgi/3.2 Python/2.6.6 mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal oper

Webmail error log below

[Mon Apr 04 16:42:05 2016] [error] [client 192.168.56.40] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /usr/share/squirrelmail/favico


On Mon, Apr 4, 2016 at 8:40 PM, Richard <lists-apache@xxxxxxxxxxxxxxxxxxxxx> wrote:


> Date: Monday, April 04, 2016 12:21:59 +0800
> From: Chandran Manikandan <tech2mani@xxxxxxxxx>
>
> On Sun, Apr 3, 2016 at 9:27 PM, Richard wrote:
>>
>> > Date: Sunday, April 03, 2016 21:10:26 +0800
>> > From: Chandran Manikandan <tech2mani@xxxxxxxxx>
>> >
>> >> On Sat, Apr 2, 2016 at 1:47 AM, Richard wrote:
>> >>
>> >> > Date: Friday, April 01, 2016 20:04:40 +0800
>> >> > From: Chandran Manikandan <tech2mani@xxxxxxxxx>
>> >> >
>> >> > Dear Lists,
>> >> >
>> >> > I have running Centos 6.6 64 bit system,
>> >> > I have updated the packages today through webmin.
>> >> > After updated the packages my webmail is not working it say
>> >> > like below error in my system log.
>> >> >
>> >> > Options FollowSymLinks or SymLinksIfOwnerMatch is off which
>> >> > implies that RewriteRule directive is forbidden:
>> >> > /usr/share/squirrelmail/favico
>> >> >
>> >> > Below error show when i start the http service.
>> >> >
>> >> > Starting httpd: [Fri Apr 01 19:55:47 2016] [warn] The Alias
>> >> > directive in /etc/httpd/conf/squirrelmail.conf at line 3 will
>> >> > probably never match because it overlaps an earlier Alias.
>> >> >
>> >> > Browser shown below error.
>> >> > Forbidden
>> >> >
>> >> > You don't have permission to access /webmail/ on this server.
>> >>
>> >> You don't appear to show the error log entry for the above
>> >> permissions issue. But given other issues that you do show, I'd
>> >> probably start by  looking at the ownership of the symbolic link
>> >> for "webmail" -- unless of course the relevant error log entry
>> >> points elsewhere.
>> >>
>> >> Note, Centos released 6.7 last fall, so it's not clear what
>> >> exactly you updated recently. Selective updates are not
>> >> advised, and a fully updated system would have you at 6.7. Also
>> >> note, squirrelmail comes from the EPEL repo, not Centos. You
>> >> might want to review your yum.log to see what packages were
>> >> just updated.
>> >>
>> >
>> > Thank you for your suggestion, Let me go through my yum.log and
>> > update you. I have select all packages and updated via webmin.
>> > I will check and come back to you.
>> > how to fix the permission and symbolic issues.
>> > Could you help me.
>>
>> You should start by looking at the apache error log lines when you
>> get the "forbidden" when trying to access "/webmail/" as that
>> should give hints to the source of the problem. It may be the
>> symbolic link ownership, but may not be.
>>
>> If your centos system isn't showing 6.7 it isn't fully updated.
>> Depending on what you have installed, the update from .6 to .7 is
>> 2-300 packages.
>>
>
> I have gone through my yum.log it show below for squirrelmail.
>
> Mar 31 12:59:54 Updated: squirrelmail-1.4.22-4.el6.noarch
>
> But squirrelmail was running with qmailtoaster package earlier.
>
> It's always shown below message when i restart the server.
> [warn] The Alias directive in /etc/httpd/conf/squirrelmail.conf at
> line 2 will probably never match because it overlaps an earlier
> Alias.
>
> http error log below.
>
> [Mon Apr 04 12:07:47 2016] [notice] Apache/2.2.15 (Unix) DAV/2
> PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips mod_wsgi/3.2
> Python/2.6.6 mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming
> normal oper
> [Mon Apr 04 12:17:41 2016] [notice] caught SIGTERM, shutting down
> [Mon Apr 04 12:17:42 2016] [notice] suEXEC mechanism enabled
> (wrapper: /usr/sbin/suexec)
> [Mon Apr 04 12:17:42 2016] [notice] Digest: generating secret for
> digest authentication ...
> [Mon Apr 04 12:17:42 2016] [notice] Digest: done
>
> squirrelmail error log
>
> Mon Apr 04 12:08:00 2016] [error] [client xxx.xxx.xxx.xx] Options
> FollowSymLinks or SymLinksIfOwnerMatch is off which implies that
> RewriteRule directive is forbidden: /usr/share/squirrelmail/favico
>
> Is it any file overwrited in my existing configuration of
> squirrelmail. or do i need to reinstall squirrelmail qmailtoaster
> package.
>

You appear to be looking at the top-level apache error log. You need
to look at the error log for your webmail virtual host (ErrorLog
logs/mail.xxxx-error_log) to see the errors that result when you get
the /webmail/ Forbidden.

The issue that you have presented so far is (browser) access to
webmail. This is unrelated to qmailtoaster.

[please don't top post.]




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--
Thanks,
Manikandan.C
System Administrator

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