Re: My webmail is not working (Apache Users)

Hi Richard,

I have gone through my yum.log it show below for squirrelmail.

Mar 31 12:59:54 Updated: squirrelmail-1.4.22-4.el6.noarch

But squirrelmail was running with qmailtoaster package earlier.

It's always shown below message when i restart the server.

[warn] The Alias directive in /etc/httpd/conf/squirrelmail.conf at line 2 will probably never match because it overlaps an earlier Alias.

http error log below.

[Mon Apr 04 12:07:47 2016] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips mod_wsgi/3.2 Python/2.6.6 mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal oper

[Mon Apr 04 12:17:41 2016] [notice] caught SIGTERM, shutting down

[Mon Apr 04 12:17:42 2016] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)

[Mon Apr 04 12:17:42 2016] [notice] Digest: generating secret for digest authentication ...

[Mon Apr 04 12:17:42 2016] [notice] Digest: done

squirrelmail error log

Mon Apr 04 12:08:00 2016] [error] [client xxx.xxx.xxx.xx] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /usr/share/squirrelmail/favico

Is it any file overwrited in my existing configuration of squirrelmail.

or do i need to reinstall squirrelmail qmailtoaster package.

Could you help me.

On Sun, Apr 3, 2016 at 9:27 PM, Richard <lists-apache@xxxxxxxxxxxxxxxxxxxxx> wrote:

> Date: Sunday, April 03, 2016 21:10:26 +0800
> From: Chandran Manikandan <tech2mani@xxxxxxxxx>

>
>> On Sat, Apr 2, 2016 at 1:47 AM, Richard wrote:
>>
>> > Date: Friday, April 01, 2016 20:04:40 +0800
>> > From: Chandran Manikandan <tech2mani@xxxxxxxxx>
>> >
>> > Dear Lists,
>> >
>> > I have running Centos 6.6 64 bit system,
>> > I have updated the packages today through webmin.
>> > After updated the packages my webmail is not working it say like
>> > below error in my system log.
>> >
>> > Options FollowSymLinks or SymLinksIfOwnerMatch is off which
>> > implies that RewriteRule directive is forbidden:
>> > /usr/share/squirrelmail/favico
>> >
>> > Below error show when i start the http service.
>> >
>> > Starting httpd: [Fri Apr 01 19:55:47 2016] [warn] The Alias
>> > directive in /etc/httpd/conf/squirrelmail.conf at line 3 will
>> > probably never match because it overlaps an earlier Alias.
>> >
>> > Browser shown below error.
>> > Forbidden
>> >
>> > You don't have permission to access /webmail/ on this server.
>>
>> You don't appear to show the error log entry for the above
>> permissions issue. But given other issues that you do show, I'd
>> probably start by looking at the ownership of the symbolic link
>> for "webmail" -- unless of course the relevant error log entry
>> points elsewhere.
>>
>> Note, Centos released 6.7 last fall, so it's not clear what exactly
>> you updated recently. Selective updates are not advised, and a
>> fully updated system would have you at 6.7. Also note,
>> squirrelmail comes from the EPEL repo, not Centos. You might want
>> to review your yum.log to see what packages were just updated.
>>
>

> Thank you for your suggestion, Let me go through my yum.log and
> update you. I have select all packages and updated via webmin.
> I will check and come back to you.
> how to fix the permission and symbolic issues.
> Could you help me.

You should start by looking at the apache error log lines when you
get the "forbidden" when trying to access "/webmail/" as that should
give hints to the source of the problem. It may be the symbolic link
ownership, but may not be.

If your centos system isn't showing 6.7 it isn't fully updated.
Depending on what you have installed, the update from .6 to .7 is
2-300 packages.

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Thanks,

Manikandan.C

System Administrator