Flying the island skies

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By Dan Martin


HONOLULU (Star Bulletin) -- Two airlines -- both
dependent on a small geographic market and fickle
tourism industry, while simultaneously slugging it out
with big carriers on mainland routes.


With both Hawaiian and Aloha having retreated into
bankruptcy protection, this business model would seem
to have crashed and burned.


But there's still plenty of lift in the idea of two
major Hawaii-based carriers, according to experts, who
say the rivals' troubles indicate they need to cut
expenses and operations rather than go for a complete
makeover.


"Through no real fault of their own, the aviation
world is changing around them. It's happening
everywhere. This is a time to reassess how you do
things. And they can pull out of this," said Ron
Kulhman, vice president of aviation consultancy Unisys
R2A TMC of Oakland, Calif.


It remains a risky business in a time of high fuel
costs, tough competition on Hawaii-mainland routes and
pressure on fares as consumers have harnessed the
pricing power of online booking.


Both Hawaiian's and Aloha's interisland routes offer
slim margins and the airlines' attempts at
diversifying with more long-haul mainland routes have
encountered stiff competition.


"The problem is that they are really focused on a
single market that can be very cyclical," Kuhlman
said. "Other airlines know they can take a beating
somewhere but make up for it elsewhere. But not the
Hawaii carriers."


But it still can still be a recipe for success.


Aviation analyst Robert Mann draws an analogy with
Seattle-based Alaska Airlines, which has a similar mix
of shorter-haul intra-Alaskan routes and longer-haul
flights to the lower 48 states and beyond, with
significant competition in both spheres.
The airline has escaped deep trouble by staying ahead
of the cost-cutting curve.


"They had some of the highest costs in the country in
their operations, their staff, you name it. But
beginning in the mid-90s they embraced the need to
change the way they do business," said Mann, of New
York-based R.W. Mann & Co.


Hawaiian and Aloha should profit by following suit, he
said.


"They'll have to do it the old-fashioned way. There
are no short cuts. They need to look at every single
line item of business," he said.


Analysts agree that there are few options available on
reshaping the business model anyway.


With no Japan-Hawaii routes, the two airlines have no
share of a key source of visitor traffic, Kuhlman
said. But obtaining Japan slots is unlikely since they
are notoriously expensive and hard to come by.


And due to the cost of getting a plane airborne,
Hawaii's short inter-island routes will always offer
slim margins. Shifting to smaller, cheaper-to-operate
planes is not much of an option, however. Reshaping a
fleet means huge expense, and smaller planes limit an
airline's capacity when it might need it most.
Moreover, charging higher fares could stifle demand.


"Hawaii is always going to be a difficult place to
make money because of the cost of hurling planes such
a short distance," said Mike Boyd, president of
Colorado-based air travel consultancy the Boyd Group.


The airlines have taken some steps, such as dropping
money-losing interisland commuter passes. Ultimately,
interisland losses are the nature of the beast, but
they can be offset by other routes, Boyd said.


"There's nothing wrong with running a department store
in a way that you subsidize the underwear department
with revenues from the linen section," he said.


That said, considerable streamlining will be needed on
longer-haul routes and overall operations to make up
the difference.


Among the measures airlines are taking these days:
fare simplification, strategies for achieving higher
aircraft use and embracing online booking and other
efficiencies as a productivity gain rather than the
cause of lost revenue.


"It's about using your assets well and paying
attention to costs on a constant basis," Kuhlman said.


Such concerns weren't always at the top of the agenda.
Traditionally, airlines have been concerned more about
market share than efficiency. But with consumers
having more choice and pricing control, that view is
now outdated and Hawaii's airlines are being dragged
into the new paradigm, Boyd said.


Despite the dual bankruptcies, there isn't a renewed
call for Hawaiian and Aloha to take another look at a
merger similar to the proposal that failed three years
ago.


"We continue to believe that there is room in Hawaii
for two airlines," said Joshua Gotbaum, Hawaiian
Airlines' court-appointed trustee.


Kulhman agreed, adding: "If they had merged but were
still troubled by the same problems that plagued the
individual airlines, they'd be in no better position."


The airlines' prospects for recovery are greatly
enhanced by the refuge of bankruptcy protection. Mann
said it's questionable whether some of the airline
bankruptcies since 9/11 were warranted under the
bankruptcy code's original intent.


Regardless, since it allows airlines to renegotiate
labor, aircraft leasing and other costs, airlines have
discovered it to be a potent cure-all.


"It's a powerful tool with limited downside," Mann
said, citing the better-than-expected reorganization
plan that seems to have put Hawaiian back on track.


Aloha Airlines should soon follow suit, Boyd added,
blaming the company's woes on oil prices that blasted
off last year.


"Prices will came back down. I like their (Aloha's)
chances," he said.



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