Re: Letter to ACA

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Thanks for the input.  That makes things much clearer.  However, I
didn't know UAL ever sold fares that were not "standby capable".  And if
they did shouldn't the traveler know that.  And trust me, I always read
the rules and regulations of the fare I purchase.  Anyway, maybe it is a
moot point.

-----Original Message-----
From: Mark Greenwood [mailto:mgreenwood@xxxxxxxxx]=20
Sent: Friday, January 30, 2004 1:27 AM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


Tyler,=3D20

The priority airport standby is only valid if the fare that you paid =3D
permits standby travel.  Again they are only going to waitlist you for a
flight =3D if your fare permits changes.  I think they only board Gold
members first =3D on international flights.

Mark

-----Original Message-----
From: Tyler Munoz [mailto:tmunoz@xxxxxxxxxxxx]=3D20
Sent: Thursday, January 29, 2004 12:13 PM
To: The Airline List; Mark Greenwood
Subject: RE: Letter to ACA


Well, this is what I was supposed to find when traveling on LH:

Star Alliance Gold benefits.

* Priority Reservations Waitlisting - when there aren't any seats left =
=3D
on your preferred flight, gives you priority should a seat become =3D
available.
* Priority Airport Standby - gives you the flexibility to change plans =
=3D
at the last minute when you don't have a reservation.
* Priority Airport Check-in - avoid long lines regardless of paid fare =
=3D
or class of service.
* Priority Baggage Handling - like you, your bags get priority treatment
=3D and are among the first to be unloaded.=3D20
* Extra Baggage Allowance - an additional 20kg (44 pounds) or one =3D
additional piece of luggage which means you can check in three bags
instead of two. =3D

* Priority Boarding - enjoy the freedom of boarding at your convenience
along with First and Business Class passengers.=3D20
* Airport Lounge Access - available worldwide for you and a friend when
=3D you travel with any Star Alliance airline regardless of your class =
of
=3D travel.

What I ended up with is a 6 hour layover in FRA because LH would not let
=3D me fly standby on one of the five flights to BCN that left before =
the
one I =3D was scheduled on.  Well, I could have taken an earlier one for
200 Euros.  =3D In addition, LH would not let me upgrade or board early.
When I was in FRA =3D I went to the UAL desk to complain about the =
service
and they just shook =3D their heads at me.  When I asked what the =
benefit
of the Star Alliance =3D actually was then, they responded that they
"didn't know."

-----Original Message-----
From: Mark Greenwood [mailto:mgreenwood@xxxxxxxxx]=3D20
Sent: Wednesday, January 28, 2004 3:30 AM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


How so?

-----Original Message-----
From: The Airline List [mailto:AIRLINE@xxxxxxxxxxxxxxxxx] On Behalf Of =
=3D
=3D3D Tyler Munoz
Sent: Tuesday, January 27, 2004 6:47 AM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


Except that Star Alliance Gold cards mean nothing to them.

-----Original Message-----
From: Alireza Alivandivafa [mailto:DEmocrat2n@xxxxxxx]=3D3D3D20
Sent: Monday, January 26, 2004 4:00 PM
To: AIRLINE@xxxxxxxxxxxxxxxxx
Subject: Re: Letter to ACA


<<Sounds like the letter I need to write to United about LH service. =
=3D3D
=3D Can't wait to see the response you get.>>

Um, LH's service is some of the best I have ever had.  Certainly better
=3D =3D3D than UA

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