At 10:40 PM 9/23/2003, Mark Greenwood wrote: >Times have changed, you can't expect a First Class seat for the cheapest >fare the airline offers. It is only good business to tie the reward to >the amount of revenue generated for the carrier. > >If any of those spoiled, pampered whiney asses took a moment to think >about it, they would realize that. Short term revenue, or long term? Do you want to reward me for the revenue generated by this flight or by all the IAD-SFO trips I take on UAL? If any of those narrow-minded, myopic, short sighted bean counters looked at the big picture, they'd realize it's cheaper to keep me happy than to win an equally lucrative passenger from a competitor. >Mark Nick