NYTimes.com Article: Airlines Installing In-Flight E-Mail

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Airlines Installing In-Flight E-Mail

June 17, 2003
By JOE SHARKEY






Answering demand among business travelers, Continental
Airlines and United Airlines are rushing to add two-way
e-mail to existing in-flight technology supplied by
Verizon's Airfone JetConnect.

A spokeswoman for United, a unit of UAL, said the carrier
would offer the e-mail service on selected flights starting
today and on its entire domestic fleet by the end of the
year. A Continental spokeswoman said its first
installations of the full e-mail service would start on its
fleet of Boeing 757's by the end of this month.

To use the service, passengers plug laptop jacks into a
port on an Airfone handset in the back of a seat.

Prices for JetConnect with e-mail are expected to be around
$15 per flight, plus around 10 cents per kilobyte of data
in excess of 2 kilobytes.

Continental and United began offering JetConnect without
e-mail last year, for news, weather, video games and
outbound text messaging.

Wider Choice of Airport Lounges

Many travelers who belong to airline airport clubs will
have more places to lounge after the marketing alliance of
Northwest, Continental and Delta begins its initial phase
of operation tomorrow. Members of Continental Presidents
Club and Northwest's WorldClubs already have reciprocal
visiting rights because of an existing
Continental-Northwest alliance. With Delta joining the
alliance, that airline's Crown Room clubs will be added to
the airport-lounge mix.

Summer Air Travel Increases Slightly

The anticipated
vacation-season bounce in air travel was a little late this
year, but travel agents are reporting an uptick in bookings
for July. Rosenbluth International, a travel agency in
Philadelphia, said yesterday that its analysts were
reporting that business travel was up 20 percent over
rock-bottom levels during the Iraq war, and was now just 1
percent under comparable-month 2002 levels. Travel to China
is up 80 percent over depressed levels during the worst of
the SARS scare, the agency added.




http://www.nytimes.com/2003/06/17/business/17MEMO.html?ex=1056854322&ei=1&en=c3dab9b13c27f6ee


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