AIRLINE: I thought CTO's (City Ticket Offices) where a thing of the past? Weren't these at one time, training stations for the airport? Oh, yes! Here in Boston we have some at the Park Plaza; Statler Office Buildling. Mike Burris Cambridge, Mass --- JFK Airport News <avialot@xxxxxxxxx> wrote: > US Airways Implements City Ticket Office Service Fee > > US Airways has implemented a $10 service fee for > certain tickets purchased or changed through any of > the airline's city ticket offices (CTOs), beginning > today. > > "It is important to continue to offer personalized > service in our key cities," > said Steve Tracas, US Airways vice president of > sales. "CTOs provide numerous services that our > customers value, such as the ability to make changes > to reservations, have tickets reissued and handle > group travel. > > "For us to continue to provide this service, it has > to be done in a cost- > effective manner. Other carriers have implemented > service fees for this and other value-added > services, and this nominal fee is in line with that > trend," said Tracas. > > The service charge will be assessed per customer > transaction, and will apply to all fares except > negotiated corporate/group programs, schedule change > reissues, award tickets and tickets subject to > change fees. > > US Airways has 13 CTOs in the U.S. and Canada, with > locations in Annapolis, Md., Arlington, Boston, > Charlotte, N.C., Dayton, Ohio, the District of > Columbia, New York City (2), Philadelphia, > Pittsburgh, Raleigh-Durham, N.C., Toronto, Ontario > and Winston-Salem, N.C. > > > > > > --------------------------------- > Do you Yahoo!? > Free online calendar with sync to Outlook(TM).