--- Dennis W Zeuch <DZTOPS@aol.com> wrote: > grantmckenzie@optushome.com.au writes: > > Well, that's basically it, isn't it? If you are > organised and prepared you > > can minimise a lot of the hassles in flying. It's > your inexperienced and > > irregular fliers who get stuffed around and > complain about it. > > > > That may well be true > but since many of these things are within the > control of the air > carriers > are they using good judgement to keep 95% / > their newer less traveled > customers off the flights? Seems they could use a > good 2 week class in > customer service and similar items. > Dennis ...Customer Service!, Customer Service! What is that? Airlines don't have that anymore unless you are in 'Charles Class' (and even he ain't getting much respect lately!)...... Life is tough, and then you have to ride coach...... Bryant Petitt Cumming, GA __________________________________________________ Do you Yahoo!? Yahoo! Tax Center - forms, calculators, tips, more http://taxes.yahoo.com/