grantmckenzie@optushome.com.au writes:
> Well, that's basically it, isn't it? If you are organised and prepared you
> can minimise a lot of the hassles in flying. It's your inexperienced and
> irregular fliers who get stuffed around and complain about it.
>
> That may well be true
but since many of these things are within the control of the air
carriers
are they using good judgement to keep 95% / their newer less traveled
customers off the flights? Seems they could use a good 2 week class in
customer service and similar items.
Dennis