High-speed Internet access coming soon at 35,000 feet

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High-speed Internet access coming soon at 35,000 feet

NEW YORK (AP) =97 For many busy people, a long airplane flight is one of the=
=20
last places in life with guaranteed down time, away from the tentacles of=20
e-mail and requests from the office.  That's about to change.  In 2003,=20
several international carriers will begin offering high-speed Internet=20
access via satellite. For now, it's basically a trial run so the airlines=20
can figure out how much people are willing to pay to get online with their=
=20
own laptops at 35,000 feet.  This toe-dipping comes as several companies=20
stand ready to supercharge airplanes with a range of communications=20
upgrades, such as giving passengers the means to send and receive e-mail=20
and instant messages from their seats.  "It becomes a really strong=20
productivity tool that gives people their time back," said Terrance Scott,=
=20
a spokesman for Connexion by Boeing, which is offering the satellite=20
broadband service. "It keeps you in touch with things at a time when you=20
haven't been able to do that."

Connexion's service is expected to debut Jan. 15 on Lufthansa flights from=
=20
Frankfurt, Germany, to Washington-Dulles. Scandanavian Airlines System=20
(SAS), British Airways and Japan Airlines will try it next.  Lufthansa will=
=20
offer the service for free for three months; British Airways plans to=20
charge about $30 per flight.  That price sounds about right to Rob Vollmer,=
=20
32, a principal in Crosby-Vollmer International Communications, a=20
Washington-based public-relations firm.  Vollmer, who has flown 140,000=20
miles this year, does so much work by e-mail that he sometimes feels=20
compelled to surreptitiously check messages during flights with a wireless=
=20
Palm device, though it's prohibited.  "If I could do so legally for a fee,=
=20
I'd jump at the opportunity," Vollmer said. "Going six to eight hours=20
without the ability to send or receive e-mail is a form of torture," he=20
said, offering proof: He once took an unnecessary flight from London to=20
India because he missed an e-mail that warned him a meeting had been=20
postponed.

Connexion's service requires installing two antennas on the plane, one to=20
transmit data to satellites and one to receive data. A server and routing=20
system inside the plane relay signals to and from plug-in ports at the=20
seats or wireless networking cards in passengers' laptops.  The service=20
promises speeds comparable to cable modems, with downloads up to 1 megabit=
=20
per second. Even if everyone on board logged on at once, Scott said, the=20
data transfer rate would not be less than 56 kilobits per second,=20
comparable to dial-up.  Connexion eventually could use voice-over-Internet=
=20
technology to let passengers make phone calls safely, Scott said. Mobile=20
phones are banned in flight out of fear they can disrupt navigational=20
systems and wreak havoc with cellular networks on the ground.  Boeing won't=
=20
disclose the cost of installing Connexion. But it is considered far more=20
expensive than simpler systems for planes that store data on a server and=20
periodically connect with ground networks rather than maintaining a=20
constant feed via satellite. One such option, JetConnect, a Verizon=20
Communications system that already is available on some Continental and=20
United flights, uses the same network as Verizon's Airfones, those=20
expensive handsets on seat backs.

For $5.99 per flight, travelers who hook their computers to JetConnect can=
=20
play games, peruse certain Web pages that get updated every 15 minutes, and=
=20
send and receive AOL, Yahoo and MSN instant messages. Verizon plans to add=
=20
e-mail in mid-2003.  Similarly, Tenzing Communications, which is backed by=
=20
Boeing rival Airbus, can provide e-mail access and short text messaging.=20
Cathay Pacific, Varig and Virgin Atlantic are customers; Seattle-based=20
Tenzing expects to sign several more in 2003.  Several airlines, notably=20
American, Delta and United, said in 2001 that they would buy Connexion's=20
service, but those plans evaporated after the Sept. 11 terrorist attacks=20
when mere survivability became paramount for carriers.

Now, some carriers are showing renewed interest in Internet services in=20
hopes they can generate incremental revenue, improve customer loyalty and=20
provide new perks to offer in first and business class, said Rob Brookler,=
=20
spokesman for the World Airline Entertainment Association.  Indeed, several=
=20
frequent fliers seem eager to sign up.  Avi Steinlauf, a vice president at=
=20
Edmunds.com, an autos Web site, said he'd "easily pay up to $50 for=20
broadband access on a cross-country flight." Robert Brooker, head of=20
ICLUBcentral, a Cambridge, Mass.-based software company, said $20 an hour=20
"seems like the right price point."

Still, that sentiment might not be widespread. Tenzing is testing real-time=
=20
satellite Internet connections but expects the market to lie in corporate=20
jets rather than commercial aircraft, said Peter Lemme, Tenzing's chief=20
technical officer.  Low-cost carrier JetBlue could offer Internet access=20
relatively easily by adapting equipment it already uses to show live cable=
=20
TV on flights via satellite. But JetBlue isn't convinced the Web would be=20
heavily used.  "People are much keener to watch TV Land than draft=20
proposals or write e-mails," JetBlue spokesman Gareth Edmondson-Jones said.=
=20
"It's always been very politically correct to say, 'Oh, I do all this work=
=20
on all the plane,' but is that out of boredom? Wouldn't you rather have a=20
beer and watch ESPN?"


The owner of Roger's Trinbago Site:
Roj (Roger James)
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escape email mailto:ejames@escape.ca
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