NYTimes.com Article: United Ends Plan for Standby Fee

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Could this be a rare breath of common sense from the airline industry?

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United Ends Plan for Standby Fee

December 13, 2002
By REUTERS






CHICAGO, Dec. 12 - United Airlines, trying to hold on to
its customer base during bankruptcy, said today that it
would not impose a $100 standby fee that was set to take
effect next month.

Analysts said the proposed fee - announced by United in
September and similar to fees proposed by other airlines -
had alienated customers, particularly business travelers
accustomed to flying standby on earlier or later flights on
their scheduled travel days.

Analysts predicted today that other airlines would have no
choice but to follow United's lead.

"The ability to stand by for an earlier or later flight has
considerable passenger value," said a J. P. Morgan airline
analyst, Jamie Baker. "Given United's considerable network
size, we think it may prove difficult for other airlines to
resist following United in this regard."

On Monday, United made the largest airline bankruptcy
filing on record.


http://www.nytimes.com/2002/12/13/business/13UAL.html?ex=1040799121&ei=1&en=8afa73adb98dc294



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