United Has Best Operating Month in History

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United Has Best Operating Month in History


<http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=104&STORY=/www/story/
10-02-2002/0001811007&EDATE=#>   <http://www.united.com/>


                        89% of Flights Arrive on Time



    CHICAGO, Oct. 2 /PRNewswire-FirstCall/ -- United Airlines' (NYSE:
UAL
<http://alliance.marketwatch.com/custom/alliance/interactivechart.asp?sy
mb=UAL&astyle=0,0,0,0,0,0,0,10,0,0&c=179&urlpull=&logourl=&post=0> )

system operating performance for the month of September was the best the

company has recorded for any month in its 76-year history.

    Last month's flights arriving within 14 minutes of schedule (the
yardstick

used by the U.S. Department of Transportation to calculate on-time

performance) averaged 89.22% which easily beat the company's 86.30%
record set

eight years ago in October 1994.

    Three of the records United broke last month were set in May 2002:

    -- United's September departure completion rate of 99.66% compared
to

       May's 99.56%;

    -- United's on-time departure :00 (flights leaving exactly on time)

       performance of 79.63% was almost four percentage points higher
than

       May's record of 75.71%;

    -- And the company's key early morning departures at 87.89% for
September

       beat May's record of 85.29%.



    "Our employees have done a phenomenal job of running the best
operation in

United's history," said Pete McDonald, senior vice president-Airport

Operations.

    "When you realize that canceled flights cost the company about
$7,000

apiece and each delay minute costs the company about $43, an excellent

operation means great service for our customers and cost savings to
United as

well."

    United operates 1,900 scheduled flights daily on a route network
that

spans the globe. For more information on United, go to
http://www.united.com <http://www.united.com/>  and

click on press releases.

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