Re: UAL - a new attitude

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We all do Jim.

Jim Fuoco wrote:

>That is very impressive.
>
>Kind of curious what a Captain needs business cards for...
>
>Other than real nice gestures like that...
>
>Do all flight crews at UAL get business cards, or did this one perhaps
>have additional duties like checkrider or anything of the sort?
>
>Jim
>
>On Thu, 26 Sep 2002, Matthew Montano wrote:
>
>
>
>>Reporting from: 35 odd thousand feet, above Idaho, UA 1035 ORD-YVR...
>>
>>What's with UAL in the last few days!?
>>
>>Captain last week: "You may have heard in the news about our airline
>>and all that's going on. I'd like to assure you that United will make
>>it through just fine."
>>
>>ORD this evening: Playing off of the "United we stand" phrase
>>popularized after Sept 11th, I saw several stickers placed on United
>>posters with the United airlines logo and "United WILL Stand" and a red
>>underlining under the the "will."
>>
>>30 seconds ago: I've received the odd note and had the odd conversation
>>with the crew, but I just received the Captain's business card and a
>>personalized note: "Mr. Matthew Montano, Thank you for flying with us
>>here at United Airlines.." So did a few others in the cabin.
>>
>>Matthew
>>
>>
>>
>
>
>

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