Re: UAL - a new attitude

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That is very impressive.

Kind of curious what a Captain needs business cards for...

Other than real nice gestures like that...

Do all flight crews at UAL get business cards, or did this one perhaps
have additional duties like checkrider or anything of the sort?

Jim

On Thu, 26 Sep 2002, Matthew Montano wrote:

> Reporting from: 35 odd thousand feet, above Idaho, UA 1035 ORD-YVR...
>
> What's with UAL in the last few days!?
>
> Captain last week: "You may have heard in the news about our airline
> and all that's going on. I'd like to assure you that United will make
> it through just fine."
>
> ORD this evening: Playing off of the "United we stand" phrase
> popularized after Sept 11th, I saw several stickers placed on United
> posters with the United airlines logo and "United WILL Stand" and a red
> underlining under the the "will."
>
> 30 seconds ago: I've received the odd note and had the odd conversation
> with the crew, but I just received the Captain's business card and a
> personalized note: "Mr. Matthew Montano, Thank you for flying with us
> here at United Airlines.." So did a few others in the cabin.
>
> Matthew
>

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