Tyler, this year I am also a Delta Medallion member and get frustrated for the same reason. There's not really any way around it...its their stick policy that they enforce to try to boost their revenues. They are counting on DL FFlyers to purchase higher yield fares so they can upgrade. I would say you should send Atlanta a complaint letter to see if they will address your complaint or just send a standardized letter. My guess is they will say something like sorry, this is our policy, but since you are one of our best customers here are some unrestricted upgrade certificates. How does DL's program compare to UA, AA, US, NW?? If I am not mistaken, CO's is unrestricted, but if you are not in the EWR, IAH, CLE, or one of NW hubs areas, it won't be all that attractive. Jim On Tue, 18 Jun 2002, Tyler W Munoz wrote: > This makes no sense to me. I have 200K miles on DL and still get "sorry = > your class of ticket can't be upgraded on your ticket" response when I = > fly with them. I am almost to the point of giving up altogether. I = > never get that type of response from UA and I don't have as many miles = > with them. And now, to sell someone an upgrade instead of giving it to = > their top travelers. This makes no sense. I flew from LGA-DFW-AMA last = > week on a B752. First class had five people in it and nobody on the = > upgrade list. Guess what, they would not let me upgrade. However, they = > did give me the first seat in coach. They served one drink round and = > went to the back of the a/c for the rest of the flight. Damn, they make = > me so mad. I don't understand how DL can be retaining customers with = > service like this. > > Thoughts? > > tyler > > ATLANTA (Reuters) - Delta Air Lines on Tuesday began selling upgrades = > for=20 > first-class seats on select flights from 14 airports, with prices=20 > determined by the trip's distance. > > First-class seat upgrades for flights under 800 miles are $40; flights=20 > between 800 and 1,599 miles are $60 and flights farther than 1,600 miles = > are=20 > $80. > > Frequent flier mileage award tickets are not eligible for the upgrades,=20 > which also are not applicable to seven classes of Delta's = > least-expensive=20 > fares. > > The company's most frequent customers will retain priority on = > first-class=20 > upgrade requests, Delta spokeswoman Peggy Estes said. > > The option is offered only on flights with sufficient first-class=20 > availability, with passengers required to pay at the gate. The carrier = > found that=20 > about a third of such seats were going unused, prompting the decision as = > a=20 > way to boost revenue, she said. > > Delta will expand the upgrades later this year to all airports it serves = > > in the 48 contiguous states. It expects to generate $40 million in = > annual=20 > revenue after all the airports are included. > > Airports now in the program are: Atlanta, Boston, Cincinnati, = > Dallas-Fort=20 > Worth, Las Vegas, Los Angeles, New Orleans, New York's Kennedy and=20 > LaGuardia airports, Orlando, Fla., Salt Lake City, San Francisco, = > Seattle and=20 > Washington's National airport. >