On Friday, May 17, 2002, at 07:00 AM, Dennis W Zeuch wrote: > airlines claim not responsible for anything Of course they are. Original NW flight was cancelled because of mechanical problem. Absolutely their responsibility. Were bumped off UA flight because other flight went mechanical. Their responsibility as well. And other airlines get paid by the original airline when they take somebody else's passengers. Doesn't surprise me though. NW customer service varies from bad to terrible when they have problems, and United has endless problems everywhere... -- David Mueller / HNL kawika42@mac.com http://www.quanterium.com *** Read the Airline List FAQ at http://airlinefaq.tripod.com ***