Re: If I ran United...

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Thanks Walter.

              I should have known you would have that at your
fingertips! LOL. Herb is/was no dummy when he allowed
that to be included in the rules. However, I think that may
be unique to WN. Are you aware of any others with a similar
rule?

Liam.
YVR.

----- Original Message -----
From: "W Wilson" <wlw-jr@att.net>
To: <AIRLINE@LISTSERV.CUNY.EDU>
Sent: Monday, May 06, 2002 9:02 PM
Subject: Re: If I ran United...


> http://www.southwest.com/about_swa/contract_of_carriage.html
> Item 20 D
>
> Walter
> DCA
>
>
> ----- Original Message -----
> From: "Liam Tully" <lrtully@sprint.ca>
> To: <AIRLINE@LISTSERV.CUNY.EDU>
> Sent: Monday, May 06, 2002 23:46
> Subject: Re: If I ran United...
>
>
> > Walter.
> >
> >        Where can I find a copy of the WN rule that
> > states "it's OK to undercut a one way fare, if you
> > issue 2 tickets, and this is how you do it!" Jeez -
> > they are not THAT dumb.
> >
> > Liam.
> > YVR.
> >
> > ----- Original Message -----
> > From: "W Wilson" <wlw-jr@att.net>
> > To: <AIRLINE@LISTSERV.CUNY.EDU>
> > Sent: Monday, May 06, 2002 8:33 PM
> > Subject: Re: If I ran United...
> >
> >
> > > All except WN....
> > > Even in their rules they specifically state they ALLOW back-to-back or
> > open
> > > ended round trip ticketing.
> > >
> > > Walter
> > > DCA
> > >
> > > ----- Original Message -----
> > > From: "Liam Tully" <lrtully@sprint.ca>
> > > To: <AIRLINE@LISTSERV.CUNY.EDU>
> > > Sent: Monday, May 06, 2002 23:09
> > > Subject: Re: If I ran United...
> > >
> > >
> > > > Mark.
> > > >
> > > >      My understanding is that "back to back" tickets are somewhat
> > > "frowned"
> > > > upon
> > > > by most, if not all carrier's - is that not correct? I might suggest
> to
> > > you
> > > > that in the
> > > > event of an IROP situation, or having to make a change en-route,
your
> > > client
> > > > with
> > > > a B2B tkt. could find him/herself in a most uncomfortable situation.
> > > >
> > > > Liam.
> > > > YVR.
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "Mark Greenwood" <mgreenwood@telus.net>
> > > > To: <AIRLINE@LISTSERV.CUNY.EDU>
> > > > Sent: Monday, May 06, 2002 6:56 PM
> > > > Subject: Re: If I ran United...
> > > >
> > > >
> > > > > We don't get a stream of random customers walking through our
doors
> > > > because we
> > > > > are not a store front agency.  Yes it is more profitable to look
> after
> > > the
> > > > > clients I already have.  80% of your business comes from 20% of
your
> > > > > customers.  Very few of my clients travel on unrestricted tickets.
> > With
> > > > the
> > > > > business climate the way it is, they are planning in advance or
> using
> > > back
> > > > to
> > > > > back tickets.  Many of them are top tier frequent flyers and are
> often
> > > > > upgrading from the 14 day advance purchase fare.
> > > > >
> > > > > Nick Laflamme wrote:
> > > > >
> > > > > > At 07:37 PM 5/3/2002 -0700, Mark Greenwood  wrote:
> > > > > > >How would doing away with FC adversely affect yield?  Right now
> you
> > > > have
> > > > > > >someone who has paid the lowest fare possible occupying a high
> > yield
> > > > seat.
> > > > > >
> > > > > > You're kidding, right? They people who fly the most often fly on
> > > > > > unrestricted tickets or on very short notice. They may have a 5%
> > > > corporate
> > > > > > discount worked out by their employer (I did when I was with
> > Nortel),
> > > > but
> > > > > > that's 5% off a very high fare, not 5% off what the cheapest
fare
> on
> > > the
> > > > > > plane is!
> > > > > >
> > > > > > United got my business last year on four IAD-MSP round trips
> > (through
> > > > ORD,
> > > > > > no less!) instead of NW because they treat me well, because I
did
> > lots
> > > > of
> > > > > > Star Alliance miles in 2000. (UA and LH were by far the easiest
> way
> > to
> > > > > > Hamburg when I was doing lots of IAD/HAM trips.) When I say
"treat
> > me
> > > > > > well," I mean extra leg room in Economy Plus and a less busy
> > check-in
> > > > > > counter at most UA airports. If United decides the only perk I
get
> > for
> > > > my
> > > > > > consistent patronage of them is the occasional free flights,
I'll
> > > spend
> > > > > > down my current Mileage Plus balance on free tickets and then go
> > back
> > > to
> > > > > > choosing between Midwest Express (I miss Legend Airlines!) and
> > > Southwest
> > > > > > depending on when I'm in economy mode or more-room-please mode.
> And
> > > > instead
> > > > > > of counting on my patronage to fill seats on twenty or fifty
> flights
> > a
> > > > > > year, UA will have to win over someone else to be their
customer.
> > > > > >
> > > > > > Was I part of a niche worth being catered to when I worked for
> > Nortel
> > > > and
> > > > > > travelled a lot as a consultant? United thought so. That's the
> whole
> > > > basis
> > > > > > of the FF programs: it's easier to retain (and milk) an
> established
> > FF
> > > > than
> > > > > > it is to compete for other airlines' frequent fliers.
> > > > > >
> > > > > > Tell me, Mark (and you other travel agents), is it more
profitable
> > to
> > > > take
> > > > > > care of your established customers or to try to make a profit on
a
> > > > stream
> > > > > > of random customers walking through your doors?
> > > > > >
> > > > > > Sigh,
> > > > > > Nick
> > > > >
> >
>

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