1. More point-to-point service and less hubbing 2. A new color scheme 3. Increase leg room 4. Reduce complexity of fares 5. Study WN hard to see how they do it and if I was really in charge, 6. Replace current aircraft with aircraft from the past: How would you like to see UAL flying Caravelles, DC-8's (with original engines), DC-6's, DC-7's, and Viscounts. And for the overseas routes, Stratocruisers! -- David Ross http://home.attbi.com/~damiross > A great question for a daunting task. Here goes: > 1) Immediately convene a senior VP/department head meeting. Include senior > leadership from each group of represented employees. > 2) Have each group list their top 5 concerns along with their recommendation > in addressing and resolving them. > 3) Craft a strategic plan with relevant issues addressed from each group. > Obtain buy-in from each group leader thereby assuring ownership for each > respective group's input. > 4) Ensure the plan has specific, measurable, attainable, realistic > objectives that are time-bound (SMART). Have the same senior managers and > represented leaders travel through the system and jointly meet with > employees; communicate the message via mailed CD-ROMs, VHS tapes. > 5) Meet with financial institution leaders who hold debt and equity > positions in UAL. Along with UAL board members, present the plan to them > with the understanding that Team United will focus on all areas (not just > financial) for improvement with relevant metrics in place - and manage to > them. > 6) Present a unified comprehensive message of service, safety, and security > to the traveling public - on a global basis. > 7) Provide a vision and mission statement with core values where all > employees truly have skin in the game - and stick to it. > Grow to be the industry leader, once again. > Regards to the list, > JCK > > > >From: Dennis W Zeuch <DZTOPS@aol.com> > >Reply-To: The Airline List <AIRLINE@LISTSERV.CUNY.EDU>, DZTOPS@aol.com > >To: AIRLINE@LISTSERV.CUNY.EDU > >Subject: Re: NYTimes.com Article: UAL to Seek New Chief Executive > >Date: Wed, 1 May 2002 14:34:18 EDT > > > >OK Guys Lets pretend YOU got the job > >What would you do to turn UAL around and make if profitable > >We should get some pretty interesting ideas > >Dennis: > > > _________________________________________________________________ > Join the world’s largest e-mail service with MSN Hotmail. > http://www.hotmail.com