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Last in, first out at BWIA
By Sherry Ann Singh (Trinidad Guardian)

The last in, first out method was applied in determining redundant workers=
=20
at national carrier BWIA West Indies Airways.
Yet one dismissed employee claims colleagues more junior to him have been=20
retained by the airline. Colin Warner, formerly employed in BWIA's=20
purchasing and materials logistics department, says his dismissal is even=20
more suspicious because of the history he has had with the company. Warner=
=20
has been employed with BWIA since 1997. But he was one of six employees=20
sent on leave in October 2000 pending an investigation into certain=20
purchasing irregularities and missing aircraft parts. After about 16=20
months, he said all the workers were asked to return to work, but they were=
=20
never told of the findings of the investigation, nor were their names ever=
=20
cleared. When he returned to work, Warner says he was asked to perform the=
=20
duties of Materials Analyst, which he found baffling.

Technically, this was a lateral movement, but he felt it was tantamount to=
=20
a demotion since it was a post he had held three years before. The changes=
=20
did not end there. Warner says he was subsequently placed on a special=20
project for one month, but was handed his termination letter before that=20
could be completed. Warner's letter says the criteria used in the selection=
=20
of persons to be retrenched has been the "last in, first out =AD all things=
=20
being equal". That is, the most recently hired employees would be the first=
=20
to be sent home. Yet he insists, "Other more junior people are still=20
working in that position." Warner is not the only aggrieved worker. He is=20
one of 72 BWIA employees who have been shown the back door since a=20
restructuring to deal with the fallout from September 11 began. And one of=
=20
several who feel they have been unfairly targeted.

Consider how someone who claims to have given 21 years of service to the=20
airline feels about being kicked out the door.
That is the position dismissed employee, Ken Crichlow finds himself in. In=
=20
fact, Crichlow puts his dismissal down to one reason =AD victimisation.=20
Crichlow was a foreman in BWIA's traffic section. Choking back his=20
emotions, he recounted how the only reason given for his dismissal was poor=
=20
performance. "But they never did a performance appraisal in my area to=20
identify weaknesses. So when they spoke of performance, I felt something=20
was wrong." That accusation was particularly painful because Crichlow says=
=20
he has given nothing but his best to the organisation.  He said the traffic=
=20
department, which is responsible for luggage, is one of the most complex in=
=20
the organisation. They have to ensure that each piece of luggage reaches=20
its destination on time and often have to brave inclement weather getting=20
it on and off the aircraft.

He is a stickler for customer service, insisting that "the airline does not=
=20
sell seats, it sells service." In addition to Crichlow, nine of 11=20
permanent part timers in his department have been sent home. He finds such=
=20
staff cuts unexplainable in a department that was understaffed. "They were=
=20
deeply hurt about it. There was need for greater manpower in that area," he=
=20
said. The married father of three school age children, says his faith will=
=20
pull him through, though he wonders about the manner in which BWIA acted.=20
"They have not put anything in place to deal with staffto see if they even=
=20
have a mortgage to paybut because of my religious faith, I know I will=20
survive".

What he can still not come to terms with though is the reason for his=20
dismissal. Crichlow says if that were clear, he'd be  able to move on much=
=20
easier. Crichlow and Warner may yet have their day =AD in court. BWIA unions=
=20
have already challenged two of the dismissals in the Industrial Court, and=
=20
intend to take up the matter of several other retrenched workers.



The owner of Roger's Trinbago Site:
Roj (Roger James)

***************************************************
escape email mailto:ejames@escape.ca
Trinbago site: http://www.tntisland.com
CBSC Website
http://www.tntisland.com/caribbeansocabrassconnection/
The Trinbago Site of the Week:
(HCL) http://www.hcltt.com/
(HCL Group of Companies)
courtesy of Roj Trinbago Website & TnT Web Directory
Roj's Trinbago Website: http://www.tntisland.com
TnT Web Directory: http://search.co.tt
*********************************************************

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