SF Gate: How much would you pay for life in airline's fast lane?

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



=20
----------------------------------------------------------------------
This article was sent to you by someone who found it on SF Gate.
The original article can be found on SFGate.com here:
http://www.sfgate.com/cgi-bin/article.cgi?file=3D/chronicle/archive/2002/03=
/10/TR55219.DTL
----------------------------------------------------------------------
Sunday, March 10, 2002 (SF Chronicle)
How much would you pay for life in airline's fast lane?
Michael Dougan


   Joy Halme of Portland waited for the American Airlines employee at San
Francisco International Airport to wave her forward toward the security
gate. It marked the last obstacle between Halme and her Cancun-bound
aircraft.
   In a separate line off to her left, passengers sauntered directly to the
gate without delay. These were first- and business-class ticket-holders,
plus high-mileage frequent fliers. Did Halme resent the fact that a
privileged elite was passing through security ahead of her?
   "Certainly," she said.
   After a brief flap between airlines and the new Transportation Security
Administration a couple of weeks ago - which the airlines won - it's clear
that loyalty to a particular carrier might confer a new privilege: You can
pop right up to the head of the line at airport security gates.
   This is not true of all airlines, although most of the major carriers se=
em
to be adopting the policy. Nor will it help at every airport. At SFO,
United and American offer VIP lines; at Oakland International Airport, no
airline does.
   Anyone planning to join a frequent fliers club to obtain this
first-in-line privilege should consider how many miles they travel by air
each year. The occasional flier who racks up a few thousand miles in a
given 12-month period =1Fwon't perceive any benefit at the security gates.
   Those favored few who scurried through the gate ahead of Halme, for
example,
   were mostly holders of American's AAdvantage Gold, Platinum or Executive
Platinum cards. The lowest rank among them (Gold) must fly at least 25,000
miles annually to maintain their status.
   United is even more strict. Only Premier Executive or Premier Executive =
1K
card holders may take advantage of the expedited lines. That means a
minimum of 50,000 or 100,000 miles logged each year on United aircraft.
Mere Premier- status passengers - who fly between 25,000 and 49,999 United
miles annually - must fall in line with the unwashed masses bound for
steerage.
   Purchasing a first- or business-class ticket for United or American
flights also will gain you access to the fast lines at SFO. Better yet,
use your frequent flyer miles to obtain an upgrade.
   In the aftermath of Sept. 11, airlines - beginning with Northwest -
devised the fast-track elite lines as a way to lessen the pain of boarding
a plane for passengers who spend the most money on tickets every year.
"They're our best customers," said Joe Hopkins, a United spokesman in
Chicago. "This recognizes them as valued customers."
   That was fine with the FAA back when security screeners were airline
employees. But when the government took over airport screening functions a
few weeks ago, the new Transportation Security Administration =1Fdidn't
consider it proper for federal employees to be pampering certain people at
the airlines' behest. The agency ordered the elite status lines to be shut
down at a handful of airports.
   Airlines requested a clarification of that policy and wound up getting to
keep their VIP queues. They were forbidden, however, to designate a given
security gate for the exclusive use of their best customers. Now the elite
lines and those for the rest of us all funnel passengers toward the same
gates.
   Not everyone in the slow line minds the two-tiered system. "They paid for
it," said Lisa Hall of Menlo Park as she waited to reach the United
security gate at SFO. What's more, the advantage is not always that great.
   The line that held Hall stretched through half the airport, but it moved
quickly. As she neared the gate, Hall said her total wait time had been
about five minutes. Likewise, over at American, it took Halme only 10
minutes between the time she stepped into line and the moment she placed
her carry-on bag onto the X-ray machine's conveyor belt.
   If you find yourself standing in a slow and sinuous airport line, watchi=
ng
with envy as big spenders dance through the gate ahead of you, consider
these words from SFO spokesman Ron Wilson: "Coach passengers may say that
these people are getting preferential treatment. Well, maybe they are, but
if they take all those people and put them back into the coach line,
they're then making longer lines for everybody."
   So be grateful that your own line has been culled of those annoying
airline aristocrats.
   Dress for Success
   Once you reach that security gate, your passage can be expedited by
careful planning and preparation. Chances are you will encounter a
screening process far more detailed and time consuming than even a month
ago. Nowadays you not only need to think about what you carry, but also
what you wear. Here are a few quick tips:
   -- Minimize metal: No big brass belt buckles, of course, but even tiny
traces of metal can set off the alarms in the newly sensitized
magnetometers. Underwire bras have become a major source of embarrassment
for their wearers, who are subjected to embarrassing pat-downs. (You can
insist that these be conducted by a female screener, who should use only
the back of her hands.)
   -- Be ready: Removing what metal you do carry - watches, pens, glasses,
jewelry - and placing these items one by one into the bucket for visual
inspection can also slow you down. Before you even get in line, insert all
these objects into a clear plastic bag to present for inspection.
   -- Wear sensible shoes: At the airport, this means slip-ons. There's a
good chance you'll be required to remove your footwear for inspection
(and, perhaps,
   a trip through the X-ray scanner). This is a lot easier if you =1Fdon't =
have
to deal with laces. The chances of having your shoes closely inspected
might be reduced by wearing a pair with thin-soles.
   -- Ready electronic gear: Some delicate electronic gear should not be
packed in check-in luggage, but it can sure retard your progress through
the security gate. Be ready to power up each item individually - laptop
computer, digital camcorder, portable CD player, cellular phone, Palm
Pilot - to demonstrate to the screener that they are what they are. Before
leaving home, make sure your batteries are charged. Better yet, consider
traveling in a low- tech mode.

   E-mail your Sensible Traveler questions and comments to
mdougan@sfchronicle.com.=20
----------------------------------------------------------------------
Copyright 2002 SF Chronicle

[Index of Archives]         [NTSB]     [NASA KSC]     [Yosemite]     [Steve's Art]     [Deep Creek Hot Springs]     [NTSB]     [STB]     [Share Photos]     [Yosemite Campsites]