Creating new user, password email never arrives

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Hi,

I'm trying to create a new user "ceylon" but my password email never arrived.

I of course double checked:
 - that the email address was correct
 - can be used (I sent it a message from another account)
 - there's nothing in Spam
 - retried several times the option "I forgot my password"

The email address used was "tako@xxxxxxxxxxxxxxx"

Any help you're able to give?

Thanks!
-Tako
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