On Thu, Jul 13, 2023 at 3:19 AM Michael D. Setzer II via users <users@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hopefully, this is just a random failure and others will be running
for years. Had some maxtor drives that were still running after 10
years. Drive was made in 09Sep2022 so isn't even a year old, so
surprized WD said it was out of warranty??
Did you buy the drive at retail or did it come with a system? Can you
compare the labelling with a similar WD drive? There have been
issues with old drives being sold as new after "editing" S/N and
dates, and drives that fail quality controls somehow escaping the
shredder.
Excerpts from <https://www.westerndigital.com/support/store/warranty-policy>:
If your Product was purchased as a component integrated within a system
by a system
manufacturer, no limited warranty is provided by WD. Please
contact the place of
purchase or the system manufacturer directly for
warranty service
Recertified Products
WD recertified products may consist of customer return units and may be repaired.
WD recertified products may consist of customer return units and may be repaired.
All products are tested and determined to meet WD's stringent quality standards
before they are sold as recertified. Please note that some recertified items may
have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the WD Store website:
Prior to August 20, 2019, carry a manufacturer's limited warranty of 6 months.
On or after August 20, 2019, carry a manufacturer's limited warranty of 12 months.
Recertified product purchases made on the WD Store website:
Prior to August 20, 2019, carry a manufacturer's limited warranty of 6 months.
On or after August 20, 2019, carry a manufacturer's limited warranty of 12 months.
George N. White III
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