On Thu Oct06'22 07:55:42AM, Community Support for Fedora Users wrote: > From: stan via users <users@xxxxxxxxxxxxxxxxxxxxxxx> > > I'm naive about pdf troubleshooting, but can you try sending yourself a > document that when you download it works properly? That is, can you > find a pdf somewhere that works fine when you grab it from fedora, but > doesn't work fine if it is sent to you via email. Without a way to > reproduce the problem consistently and tell whether it is the program or > the sending that is causing the problem, it is going to be very > difficult to track down. > > So, I did a little search on this problem, a learning experience. > Turns out that there are many different kinds of pdfs. Who knew? Some > links. > > https://support.veeva.com/hc/en-us/articles/4411930373019-What-is-PDF-A-and-How-to-Troubleshoot-Common-PDF-A-Rendering-Issues- > > https://community.adobe.com/t5/indesign-discussions/problem-rendering-pdf/td-p/10263045 > > https://windowsreport.com/failed-to-load-pdf-document/ > > https://www.inkit.com/blog/common-html-into-pdf-rendering-problems > > https://stackoverflow.com/questions/15858199/how-to-troubleshoot-badly-rendered-pdf-file > > After looking at those, I think the problem is that someone is > configuring their pdf in ways that are incompatible with the readers > you have. Why does it work in the phone? It could be that they are > using tools from google to create the pdf, and the phone uses the tools > provided by google to view the pdf, tuned to work with the creation > tools, so the errors aren't evident. > _____________________________________ Thanks for the detailed response. When I save the document and open with evince, I get: Unable to open document: file://home/..././51214686.pdf Failed to read the document catalog pdffonts (from the stackoverflow page) gives: $ pdffonts ./51214686.pdf Syntax Error: Couldn't find trailer dictionary Syntax Error: Catalog object is wrong type (null) Syntax Error: Couldn't find trailer dictionary Internal Error: xref num -1 not found but needed, try to reconstruct<0a> Syntax Error: Couldn't find trailer dictionary Syntax Error: Couldn't find trailer dictionary Syntax Error: Catalog object is wrong type (null) Syntax Error: Couldn't read page catalog Further $ file 51214686.pdf 51214686.pdf: PDF document, version 1.5 Not quite sure how to troubleshoot this. Many thanks, and best wishes, Ranjan _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
