On Wed, 5 Oct 2022 23:35:57 -0500 Ranjan Maitra <mlmaitra@xxxxxxx> wrote: > Dear friends, > > Over the past few months, I have noticed that some PDF documents do > not render on Fedora 36 using zathura, evince or okular. The PDF > document, however renders fine on my phone. All of them are PDF, > version 1.5, and they were sent to me by email, which I read using > mutt. > > What could be wrong and how could I trouble-shoot/fix this? Note that > I can read many other PDFs using the same mailer, so there is > something different with some PDFs (received by email) and read by > using mutt. I'm naive about pdf troubleshooting, but can you try sending yourself a document that when you download it works properly? That is, can you find a pdf somewhere that works fine when you grab it from fedora, but doesn't work fine if it is sent to you via email. Without a way to reproduce the problem consistently and tell whether it is the program or the sending that is causing the problem, it is going to be very difficult to track down. So, I did a little search on this problem, a learning experience. Turns out that there are many different kinds of pdfs. Who knew? Some links. https://support.veeva.com/hc/en-us/articles/4411930373019-What-is-PDF-A-and-How-to-Troubleshoot-Common-PDF-A-Rendering-Issues- https://community.adobe.com/t5/indesign-discussions/problem-rendering-pdf/td-p/10263045 https://windowsreport.com/failed-to-load-pdf-document/ https://www.inkit.com/blog/common-html-into-pdf-rendering-problems https://stackoverflow.com/questions/15858199/how-to-troubleshoot-badly-rendered-pdf-file After looking at those, I think the problem is that someone is configuring their pdf in ways that are incompatible with the readers you have. Why does it work in the phone? It could be that they are using tools from google to create the pdf, and the phone uses the tools provided by google to view the pdf, tuned to work with the creation tools, so the errors aren't evident. _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
