Re: can't reach internet.

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On 6/12/22 4:25 AM, George N. White III wrote:
On Sun, Jun 12, 2022 at 12:21 AM Tim via users <users@xxxxxxxxxxxxxxxxxxxxxxx <mailto:users@xxxxxxxxxxxxxxxxxxxxxxx>> wrote:

    On Sat, 2022-06-11 at 19:50 -0600, home user wrote:
     > Multiple times over 4-5 hours I
     > - powered down and powered up the modem;
     > - reset the modem;
     > - disconnected and reconnected the yellow ethernet cable; and
     > - rebooted the work station, trying both OSs.
     > So I switched back and forth multiple times.  There also were other
     > URLs
     > that worked in windows-7 but not Fedora-35, but I think 3 URLs were
     > enough of a sample for this thread.

    Sounds like your ISP had problems.  Do they have a status page?  If so,
    have a look, see if it lists past outages, bookmark it for next time
    (also find its IP, now, so you can check if DNS doesn't work in the
    future).


Randomly rebooting without gathering data is time consuming and not very
informative.

It was not random.  The rebooting was done to:
* compare windows-7 and Fedora-35 in hopes of determining whether the problem was in Fedora-35, the modem, or "out there".
* see if something done to the modem helped.
I did what I knew to do, though I recognize that my knowledge on these things is poor.

Many ISP's provide a support site that offers a speed test and in some
cases even include information about current status of their service.  A speed test can tell you if the problems you see are local or in your ISP's access to the wider internet.  There are also sites like downdector that collect problem reports and provide graphs of the numbers of reports over time.  Those peaks often coincide with times when I encountered problems, so can help to confirm
that a problem wasn't something on my end.

The only speed test I've ever seen seemed very "snoopy" and intrusive the last time I accessed it. That was some time ago, I don't recall when. I do recall Firefox and/or NoScript not liking the site. I've never seen any hint of a speed test being offered by my ISP (comcast/xfinity), though I log into that company's site at least once per month. Status site for comcast: see my reply to Tim. What if I can't access comcast's/xfinity's site?

I could not access downdetector Saturday morning.

During periods of high demand (Superbowl, public hearings by US Congress)
the internet may fall back to less optimal routing.  Your zoom issues could be
due to "rate limiting" by your ISP, generally imposed during periods where
customer aggregate demand exceeds capacity.

My zoom issues occur after the zoom meeting is done and I've left (disconnected from) the zoom site in Firefox, not during the meeting. I have not tried any diagnosis.

You appear to be using a wired connection, but if you have wifi you should
check that only "known to you" devices are connecting.  Your router should
list connected devices by their MAC address, so you may want to collect the
MAC addresses of "known to you" devices and turn off MAC address randomizaton
for portable devices when connected to your home wifi.

I'm using a wired connection only.
No wifi.
No router.
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