Hi!
Just got an external 2TB HDD but it doesn't mount. dmesg gives me a lot
of information:
[ 611.933081] usb 3-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 611.933082] usb 3-2: Product: VLI Product String
[ 611.933084] usb 3-2: Manufacturer: VLI manufacture String
[ 611.933085] usb 3-2: SerialNumber: 000000123ACD
[ 611.934535] usb-storage 3-2:1.0: USB Mass Storage device detected
[ 611.935278] usb-storage 3-2:1.0: Quirks match for vid 2109 pid 0711:
2000000
[ 611.935323] scsi host1: usb-storage 3-2:1.0
[ 617.323984] scsi 1:0:0:0: Direct-Access Hitachi HTS542516K9S
BBCO PQ: 0 ANSI: 6
[ 617.324220] sd 1:0:0:0: Attached scsi generic sg1 type 0
[ 617.324478] sd 1:0:0:0: [sdb] 3907029164 512-byte logical blocks:
(2.00 TB/1.82 TiB)
[ 617.324799] sd 1:0:0:0: [sdb] Write Protect is off
[ 617.324801] sd 1:0:0:0: [sdb] Mode Sense: 2f 00 00 00
[ 617.325117] sd 1:0:0:0: [sdb] Write cache: enabled, read cache:
enabled, doesn't support DPO or FUA
[ 617.355633] sdb: sdb1
[ 617.356752] sd 1:0:0:0: [sdb] Attached SCSI disk
[ 652.851713] usb 3-2: Disable of device-initiated U1 failed.
[ 657.972645] usb 3-2: Disable of device-initiated U2 failed.
[ 663.092821] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 668.724887] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 668.931871] usb 3-2: device not accepting address 2, error -62
[ 674.355945] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 679.988028] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 680.196994] usb 3-2: device not accepting address 2, error -62
[ 685.620087] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 691.252158] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 691.460124] usb 3-2: device not accepting address 2, error -62
[ 696.884217] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 702.516287] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 702.724264] usb 3-2: device not accepting address 2, error -62
[ 702.740311] sd 1:0:0:0: [sdb] tag#0 FAILED Result:
hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK cmd_age=85s
[ 702.740317] sd 1:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 e8 e0 88 00
00 00 08 00
[ 702.740320] blk_update_request: I/O error, dev sdb, sector 3907028992
op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 702.740360] usb 3-2: USB disconnect, device number 2
[ 702.743083] sd 1:0:0:0: [sdb] Synchronizing SCSI cache
[ 702.743097] blk_update_request: I/O error, dev sdb, sector 3907028992
op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 702.743102] Buffer I/O error on dev sdb, logical block 3907028992,
async page read
[ 702.743115] blk_update_request: I/O error, dev sdb, sector 3907028993
op 0x0:(READ) flags 0x0 phys_seg 7 prio class 0
[ 702.743118] Buffer I/O error on dev sdb, logical block 3907028993,
async page read
[ 702.743120] Buffer I/O error on dev sdb, logical block 3907028994,
async page read
[ 702.743122] Buffer I/O error on dev sdb, logical block 3907028995,
async page read
[ 702.743123] Buffer I/O error on dev sdb, logical block 3907028996,
async page read
[ 702.743125] Buffer I/O error on dev sdb, logical block 3907028997,
async page read
[ 702.743127] Buffer I/O error on dev sdb, logical block 3907028998,
async page read
[ 702.743129] Buffer I/O error on dev sdb, logical block 3907028999,
async page read
[ 702.743195] sd 1:0:0:0: [sdb] Synchronize Cache(10) failed: Result:
hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 708.148330] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 713.780410] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 713.988390] usb 3-2: device not accepting address 3, error -62
[ 719.412463] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 725.044499] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 725.252476] usb 3-2: device not accepting address 4, error -62
[ 725.260510] usb usb3-port2: attempt power cycle
[ 731.188540] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 736.820514] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 737.028502] usb 3-2: device not accepting address 5, error -62
[ 742.452522] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 748.084531] xhci_hcd 0000:00:14.0: Timeout while waiting for setup
device command
[ 748.292514] usb 3-2: device not accepting address 6, error -62
[ 748.300547] usb usb3-port2: unable to enumerate USB device
[ 2955.404410] perf: interrupt took too long (2518 > 2500), lowering
kernel.perf_event_max_sample_rate to 79000
[ 7123.541985] perf: interrupt took too long (3148 > 3147), lowering
kernel.perf_event_max_sample_rate to 63000
[10370.538834] perf: interrupt took too long (4053 > 3935), lowering
kernel.perf_event_max_sample_rate to 49000
[16258.801707] perf: interrupt took too long (5076 > 5066), lowering
kernel.perf_event_max_sample_rate to 39000
Do you guys think there is something I could do about it or it is
just... dead?
Thank you.
Fred
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