On Thu, 2020-05-28 at 18:08 +0930, Tim via users wrote: > On Thu, 2020-05-28 at 10:00 +0200, Michael Schwendt wrote: > > There have always been components with a large number of bugzilla > > tickets without a response, but Fedora has turned it into a "man > > versus machine" competition. Which is unfortunate. First of all, > > those automated responses come _much_ too late. After months, most > > users have lost patience and have given up. And for the patient > > users, the second time somebody gets an automated response that only > > threatens with closing a ticket _again_, it will be a "WTF?" moment > > and raise motivation to look for a different OS. > > > > Automation is not a bad thing, but there ought to be a clear message > > that tells people about the expectations to get a response on the way > > to a potential fix or _how_ they could contribute. > > I too have had bugs that were ignored over several releases (and the > fault remained). The only activity seemed to have been waiting to see > if the next distro release fixed it. Not even questioning me to try > and find more information to fix things. It seemed like the package > maintainer was not really in a position to debug things. > > Only when I had been able to work out that a particular file was > missing, or some other thing where I could determine the fault, but not > actually do the repair, was anything done about the bug. > > Perhaps there should be an automated culling of participants. If you > step up the plate to say you'll maintain a package, but don't, *you* > get dumped from bugzilla. I was about to suggest something similar. Not necessarily dumping them from BZ but removing the package's "maintained" status (or whatever the terminology is). Clearly if bug reports are not being addressed, the package is not being maintained in any meaningful sense. poc _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx
