On Thu, 2020-05-28 at 10:00 +0200, Michael Schwendt wrote: > There have always been components with a large number of bugzilla > tickets without a response, but Fedora has turned it into a "man > versus machine" competition. Which is unfortunate. First of all, > those automated responses come _much_ too late. After months, most > users have lost patience and have given up. And for the patient > users, the second time somebody gets an automated response that only > threatens with closing a ticket _again_, it will be a "WTF?" moment > and raise motivation to look for a different OS. > > Automation is not a bad thing, but there ought to be a clear message > that tells people about the expectations to get a response on the way > to a potential fix or _how_ they could contribute. I too have had bugs that were ignored over several releases (and the fault remained). The only activity seemed to have been waiting to see if the next distro release fixed it. Not even questioning me to try and find more information to fix things. It seemed like the package maintainer was not really in a position to debug things. Only when I had been able to work out that a particular file was missing, or some other thing where I could determine the fault, but not actually do the repair, was anything done about the bug. Perhaps there should be an automated culling of participants. If you step up the plate to say you'll maintain a package, but don't, *you* get dumped from bugzilla. -- uname -rsvp Linux 3.10.0-1127.8.2.el7.x86_64 #1 SMP Tue May 12 16:57:42 UTC 2020 x86_64 Boilerplate: All unexpected mail to my mailbox is automatically deleted. I will only get to see the messages that are posted to the mailing list. _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx
