On Fri, Jul 1, 2011 at 10:58 AM, Rahul Sundaram <metherid@xxxxxxxxx> wrote: > On 07/01/2011 08:20 PM, Reindl Harald wrote: >> how is "a large portion of the user base" qualified? >> >> there are so many peopole out there which never say anything and affected >> from bad things, so you can't count them really - but they are there! >> >> i see this often in my job where people say "oh yes this does not work since >> a year" and had never reported, so i can only guess how many others also affected >> and never did say a word >> >> if there is a bug it should be fixed In theory, yes, in the 'real world' maybe. > > Ideally yes but no distribution has the resources to fix all the bugs > reported. That will remain the reality unless there is a influx of a > lot more people willing to contribute and help. > It depends on where the 'bug' exists. If it is a packaging bug that is specific to Fedora, the original packager should get to work on this first. If they cannot figure it out, then they should be the one(s) to request additional assistance. If the bug is upstream and NOT a Fedora/RedHat product, then the upstream folks should get to work on it first and then they should request assistance. If the bug IS a Fedora/RedHat bug, then RedHat should be looking at this, and if necessary, requesting assistance from the community. If the bug is NEW and the location cannot be determined, then WE the community should be assisting in locating and if necessary troubleshooting why the problem exists. However the problem should exist in one of the three areas above and handed off with all gathered information to the appropriate people. Now, if a person wants to help design/build/code/etc. then they should be looking and asking one of the three categories above if they can or should assist. Big mistake is diving in without asking first. Been there, done that. Do not make the assumption, as corrected above, that everything in Fedora is under Fedora's control. There are many 'upstream' projects that are separate from the project. I work with one of them.... James McKenzie -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines
