On Tue, 2011-06-28 at 13:11 -0400, Bill Davidsen wrote: > People were saying that the same problem got the same message a year > ago, but it said "Fedora 11" that time. So I have a suggestion, if no > one in the support group looks at a bug in 180 days, close it with a > DONTCARE status and tell the submitter that no one could be bothered > to even look at the bug in half a year. And do the same thing if a bug > sits in NEEDINFO for six months, if no one responds in that length of > time they probably no longer care. I have to wonder about some bugs, whether it's "don't care" or "don't have a damn clue about programming correctly". e.g. I submitted a bug, years ago, that was easily demonstrated, and continued through about three different releases of Fedora, and probably still exists. Put the mouse pointer over a gadget that lets you use the scroll wheel to change the value (e.g. sound volume controls), and the control works the wrong way if it's a horizontally moving slider. It's even more bizarre when you have dual controls for the same value, as found in the GIMP. Such as a horizontal slider to turn a colour level up and down, with an adjacent number entry box with up and down buttons. Scroll the wheel up while over the number box, and the numbers go up. Scroll the wheel up while over the horizontal slider, and the numbers go down. This is a user-interface error that was sheer stupidity in the first place, and galling that it could continue for so long. It affects all applications that let you use the mouse wheel. > > Users have this unrealistic view that there is a queue of bugs and > they get fixed in the order submitted. The truth is that if you don't > hear in a month you probably won't ever hear unless someone else > reports it and triage catches that they are dups. In my case, others noticed the same thing (it's not an obscure error, it's an obvious and consistent one). And they re-opened the bug that got closed off, before I got around to re-reporting it (with each of the Fedora x has reached EOL epochs). It's been closed off again, for an EOL reason. And I can't install the latest version, *yet*, to see if the issue still exists. Circumstances prevent it for the meantime. One only hopes the same programmers don't work in the car industry... The brakes don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. The brakes still don't work. We'll fix that in the next model. -- [tim@localhost ~]$ uname -r 2.6.27.25-78.2.56.fc9.i686 Don't send private replies to my address, the mailbox is ignored. I read messages from the public lists. -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines