Re: Comment moderation -- gathering tips

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Good question Link!  Yes, for sure, or I simply refer people here:
https://fedoraproject.org/wiki/Communicating_and_getting_help

There used to be a note in our style for reminding people the Magazine
isn't a help forum.  I'll raise a pull request to restore something
for that.

On Thu, Jul 26, 2018 at 09:06:08AM -0700, Link Dupont wrote:
> What about comments that are asking for help or support? Should those be
> funneled over to ask.fedoraproject.org?
> 
> On Thu, Jul 19, 2018 at 11:41 AM, Paul W. Frields <stickster@xxxxxxxxx>
> wrote:
> > Hi Magazine editors,
> > 
> > I wanted to open up this conversation to share how I personally
> > moderate comments.  I'm not unilaterally declaring any rules here.
> > I'd love to hear from other editors how they make these decisions.  In
> > the end, I hope we can come up with common guidance that helps future
> > editors.
> > 
> > Which reminds me... Hopefully everyone does know that we do moderate
> > comments on the Magazine.  We think of the Magazine as a place where
> > Fedora can put its best foot forward.  That doesn't mean we don't take
> > critical comments.  We definitely do, as long as they're in the spirit
> > of betterment.  But just like a house party -- if you routinely let
> > guests spill others' drinks, very soon no one will bother to attend.
> > So we keep an eye on the party to ensure everyone can enjoy it.
> > 
> > Often I go through a mental checklist to see if a comment has some
> > quality that makes it unsuitable to publish.  If a comment gets
> > through those gates, typically I approve it ("If it doesn't fail, it
> > passes.").  These are the ones that I typically think about:
> > 
> > * Does the comment show obvious signs of spam?  (Examples: Suspicious
> >   website or email name, often coupled with highly generic comments
> >   that have nothing to do with the article content.)
> > 
> > * Does the comment engage in rude or obnoxious behavior, like name
> >   calling, ad hominem attacks, unconstructive criticism, or insults
> >   against Fedora, people, other Linux distros, or open source
> >   projects?  (Examples: "The maintainers of <X> project should be
> >   ashamed."  "Fedora sucks, so I use $DISTRO instead."  "$DISTRO sucks
> >   so I always use Fedora now.")
> > 
> > * Does the comment lack clear discussion value?  (Example: "This was a
> >   great post, I learned a lot.")
> > 
> > These are three big ones I can think of.  How do other editors treat
> > comments?
> > 
> > Are there other rules you use?
> > 
> > Are there things on this list you think we should *not* use to
> > disqualify comments?
> > 
> > 
> > --
> > Paul W. Frields                                http://paul.frields.org/
> >   gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233  5906 ACDB C937 BD11 3717
> >   http://redhat.com/   -  -  -  -   http://pfrields.fedorapeople.org/
> >     The open source story continues to grow: http://opensource.com
> > _______________________________________________
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> > Fedora Code of Conduct: https://getfedora.org/code-of-conduct.html
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> 

-- 
Paul W. Frields                                http://paul.frields.org/
  gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233  5906 ACDB C937 BD11 3717
  http://redhat.com/   -  -  -  -   http://pfrields.fedorapeople.org/
    The open source story continues to grow: http://opensource.com
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