What about comments that are asking for help or support? Should those
be funneled over to ask.fedoraproject.org?
On Thu, Jul 19, 2018 at 11:41 AM, Paul W. Frields <stickster@xxxxxxxxx>
wrote:
Hi Magazine editors,
I wanted to open up this conversation to share how I personally
moderate comments. I'm not unilaterally declaring any rules here.
I'd love to hear from other editors how they make these decisions. In
the end, I hope we can come up with common guidance that helps future
editors.
Which reminds me... Hopefully everyone does know that we do moderate
comments on the Magazine. We think of the Magazine as a place where
Fedora can put its best foot forward. That doesn't mean we don't take
critical comments. We definitely do, as long as they're in the spirit
of betterment. But just like a house party -- if you routinely let
guests spill others' drinks, very soon no one will bother to attend.
So we keep an eye on the party to ensure everyone can enjoy it.
Often I go through a mental checklist to see if a comment has some
quality that makes it unsuitable to publish. If a comment gets
through those gates, typically I approve it ("If it doesn't fail, it
passes."). These are the ones that I typically think about:
* Does the comment show obvious signs of spam? (Examples: Suspicious
website or email name, often coupled with highly generic comments
that have nothing to do with the article content.)
* Does the comment engage in rude or obnoxious behavior, like name
calling, ad hominem attacks, unconstructive criticism, or insults
against Fedora, people, other Linux distros, or open source
projects? (Examples: "The maintainers of <X> project should be
ashamed." "Fedora sucks, so I use $DISTRO instead." "$DISTRO sucks
so I always use Fedora now.")
* Does the comment lack clear discussion value? (Example: "This was a
great post, I learned a lot.")
These are three big ones I can think of. How do other editors treat
comments?
Are there other rules you use?
Are there things on this list you think we should *not* use to
disqualify comments?
--
Paul W. Frields
http://paul.frields.org/
gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717
http://redhat.com/ - - - - http://pfrields.fedorapeople.org/
The open source story continues to grow: http://opensource.com
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