Re: Logging IRC channels and GPDR

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On Thu, Oct 11, 2018 at 5:52 PM Dusty Mabe <dusty@xxxxxxxxxxxxx> wrote:
>
>
>
> On 10/11/2018 05:12 PM, Paul W. Frields wrote:
> > On Wed, Oct 10, 2018 at 10:41:07PM -0400, Dusty Mabe wrote:
> >> /me waves at legal experts
> >>
> >> In the Fedora CoreOS community we'd like to log our IRC channel so we
> >> can refer back to conversations we've had or link people to conversations
> >> if they weren't in the channel and start a discussion with them while
> >> allowing them to gain full context.
> >>
> >> We were using botbot.me, but they will be shutting down soon [1]. We
> >> are looking to explore other options for this and are looking for legal
> >> help to know what we can and can not do. A few comments/questions:
> >>
> >> - logging channels seems to possibly conflict with GPDR
> >> - if we were to keep logs for a shorter period of time, would it help?
> >> - if an individual kept logs and provided a service, would that be
> >>   possible or would that possibly have implications for the individual's
> >>   employer?
> >> - Are fedora irc meeting logs something that should have GPDR concern?
> >>     - If not, why not? Could the same reason apply to a general channel?
> >>
> >> Do you have any advice on how we can achieve this goal?
> >>
> >> See [2] where we have been having this discussion in Fedora CoreOS community.
> >>
> >> Thanks for any help you can provide!
> >> Dusty
> >>
> >> [1] https://lincolnloop.com/blog/saying-goodbye-botbotme/
> >> [2] https://github.com/coreos/fedora-coreos-tracker/issues/11#issuecomment-426069775
> >
> > While IANAL, here is some guidance I can give based on recent
> > experience in looking at the GDPR:
> >
> > The Fedora Project has a legitimate business interest in maintaining
> > records that sometimes have personally identifying information.  This
> > is balanced against GDPR rights such as the so-called "right to be
> > forgotten," which itself is not unlimited.  This is a basis on which
> > we maintain records like email archives and other communications the
> > community uses to research, analyze, understand, and act on background
> > or other information.
> >
> > A limited lifespan for communications certainly means less risk of
> > upsetting that balance.  So if you intend these communications to be
> > archived for only a window of a week or two, that's helpful.
> >
> > It would be a good idea to inform all channel users about any
> > round-the-clock logging.  I'd recommend text like "NOTE: This channel
> > is logged at all times for historical and decision purposes. Logs are
> > retained for <$TIME> and can be found here: <$URL>."  I'd also
> > recommend having a bot that echoes a notice to the channel routinely,
> > at least every few hours (hourly would be even better).  The point is
> > to make sure no one is under-informed.
> >
> > I do not recommend an individual do the logging or retention, since I
> > don't know whether they'd have the same level of legitimacy in
> > retaining information as the Fedora Project does.
> >
> > Given what I know about GDPR and our project, the above seems
> > reasonable.  Periodic IRC meetings have different sets of
> > expectations.
> >
>
> Thanks Paul. I'll try to make sure all of your recommendations get put
> into practice. I'll also reach out to fedora infra to see if we can set
> up a botbot.me instance to solve this problem for us in the future.

Suggestion: Build a containerized service and offer to keep it
updated, so that all they have to do is deploy it in an Openshift
cluster.

josh
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