On Fri, 28 Jul 2006 16:42:28 -0400, Elliot Lee wrote: > To help clarify things, yesterday I disabled new bug reports in > bugzilla's "Fedora Infrastructure" product. > > Most of the infrastructure issues lend themselves better to the > "report via e-mail and have an open issue for each person" model that > OTRS facilitates. Is it still the case that the reporters don't get any feedback nor status updates when tickets are closed?
